Customer Service Dispatcher

Customer Service Dispatcher - Part TimeWe are seeking a part time Customer Service Dispatcher to join our client's team. As a Customer Service Dispatcher, you will be part of the Customer Support team supporting daily freight operations. The ideal candidate will have strong multitasking abilities, a calm and professional communication style, and the drive to resolve issues quickly—which will align successfully in the organization.Location: Irving, TXPay Range: $18Shift: Monday to Saturday, 2:00 PM to 6:00 PM (part-time)What's the Job?Assist customers and business partners via telephone and emailHandle customer complaints in a calm, professional mannerDiagnose, assess, and resolve problems or issuesMonitor progress of delivery routesScan haul-away pods and verify stamps; process changes or cancellations to delivery ordersWhat's Needed?1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issuesStrong customer service skills with the drive to resolve issuesExcellent organizational skills and the ability to multitask effectivelyAbility to thrive under pressure while delivering solutions that exceed customer expectationsBilingual in Spanish preferredWhat's in it for me?Work in a fast-paced environment focused on delivering daily freight solutionsBe supported by a passionate team motivated by innovationOpportunity to continually advance your career based on performance and growthEngage directly with customers, business partners, and drivers to make an impactJoin a team where your problem-solving and communication skills are valuedUpon completion of waiting period associates are eligible for:Medical and Prescription Drug PlansDental PlanSupplemental Life InsuranceShort Term Disability Insurance401(k)If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.