Warehouse Manager

Job Description

Job Description

Job Posting: Warehouse Manager

Location: California, USA

Employment Type: Full-Time

Pay Range: $59,000–$68,000 per year + performance incentives, based on qualifications

Reports to: Head of Operations

Direct Reports: Inbound Supervisor, Outbound Supervisor, Warehouse Associates, Receiver, Shipper, and other warehouse team members as assigned

 

Why This Role Matters

The Warehouse Manager will help define what Supership USA becomes. This is not simply a role for someone who can keep a warehouse moving. It is a role for someone who wants to build a facility people trust, a team people are proud to belong to, and an operation clients can depend on as they grow.

You will be joining at the beginning of our California launch, which means your systems, standards, habits, and leadership style will shape the culture of the floor. The right person will bring calm urgency, high standards, practical problem-solving, and a belief that warehouse work can be thoughtful, professional, and continuously improving.

Position Overview

As Supership USA’s Warehouse Manager, you will lead the day-to-day performance of our California fulfillment center across inbound, outbound, inventory control, staffing, training, safety, and process improvement. You will work closely with company leadership, client success, and operations teams to ensure that orders are fulfilled accurately, inventory is reliable, and clients receive a consistent, high-quality 3PL experience.

This is a hands-on leadership role for someone who can set direction, stay close to the work, support people through the busy moments, and build an operating rhythm that gets stronger over time.

What You’ll Help Build

- A warehouse culture built on pride, accountability, respect, safety, and teamwork.

- Clear daily systems that help people understand what matters and how to win the day.

- Reliable inbound, inventory, picking, packing, and shipping workflows.

- Practical training habits that help good people grow into stronger operators.

- A launch-stage U.S. operation that can scale with clients, volume, and complexity.

Key Responsibilities

- Lead daily warehouse operations across receiving, putaway, picking, packing, shipping, inventory control, and special projects.

- Set clear expectations for supervisors, receivers, shippers, and warehouse associates.

- Monitor productivity, quality, accuracy, fulfillment performance, and safety standards.

- Support hiring, onboarding, scheduling, training, coaching, and performance management.

- Identify bottlenecks and implement practical improvements that make the operation cleaner, faster, and more reliable.

- Work closely with Client Success to resolve operational issues and client escalations.

- Communicate warehouse risks, staffing needs, delays, and improvement opportunities to leadership.

- Protect inventory accuracy and ensure client-specific requirements are followed.

- Help create a team environment where people feel supported, challenged, and proud of the work.

Qualifications

- Previous warehouse leadership, fulfillment, logistics, or 3PL experience preferred.

- Experience supervising teams in a fast-paced operational environment.

- Strong communication, organization, and problem-solving skills.

- Ability to make decisions, manage priorities, and stay calm under pressure.

- Comfortable using warehouse management systems, shipping software, spreadsheets, and basic reporting tools an asset.

- Forklift or material-handling experience is an asset.

- Ability to stand, walk, lift, move, communicate and otherwise work in a warehouse environment as required.

Company Description

Supership USA already works with some of the world’s best ecommerce brands, and as we open our first U.S. 3PL fulfillment facility in California, we are looking for the best people to help us build the kind of operation those brands deserve.

We are building something with purpose: a warehouse that feels organized, ambitious, human, and proud of the work it does every day.

We believe great fulfillment is more than moving boxes. It is the quiet discipline behind growing ecommerce brands. It is accuracy when no one is watching, teamwork when the day gets busy, and the willingness to improve the process instead of accepting “that’s just how warehouses work.”

Our California team will provide full-service ecommerce fulfillment, including receiving, storage, inventory management, picking, packing, shipping, retail compliance support, and client success services. More importantly, this team will help shape how Supership operates in the United States from the ground up.

If you care about doing good work, building clean systems, supporting your teammates, and being part of a facility that gets better month after month, this is a chance to bring your passion into a company that is still early enough for your contribution to matter.

Company Description

Supership USA already works with some of the world’s best ecommerce brands, and as we open our first U.S. 3PL fulfillment facility in California, we are looking for the best people to help us build the kind of operation those brands deserve.\r\n\r\nWe are building something with purpose: a warehouse that feels organized, ambitious, human, and proud of the work it does every day.\r\n\r\nWe believe great fulfillment is more than moving boxes. It is the quiet discipline behind growing ecommerce brands. It is accuracy when no one is watching, teamwork when the day gets busy, and the willingness to improve the process instead of accepting “that’s just how warehouses work.”\r\n\r\nOur California team will provide full-service ecommerce fulfillment, including receiving, storage, inventory management, picking, packing, shipping, retail compliance support, and client success services. More importantly, this team will help shape how Supership operates in the United States from the ground up.\r\n\r\nIf you care about doing good work, building clean systems, supporting your teammates, and being part of a facility that gets better month after month, this is a chance to bring your passion into a company that is still early enough for your contribution to matter.