Installation Technician

Job Description

Job Description

Who We Are at DBE

At DBE, we believe great work starts with people who take ownership, build trust, and stay meaningfully connected to one another. We are a company grounded in doing the right thing — not because it’s easy, but because it’s who we are. As we grow, we remain clear about where we’re headed and honest about what we expect from each other along the way.

Our values — Dedication, Bond, and Engagement — guide how we show up every day. We take ownership when something needs attention. We have each other’s backs and build trust through follow-through. We listen to understand, seek input from others, and overcommunicate to keep teams aligned. We lead by example, stay connected to the people and work around us, and take time to celebrate progress together.

We don’t believe in empty promises or perfection. We believe in steady progress, accountability, and creating a workplace where people feel supported, heard, and proud of the work they do.

GENERAL JOB DESCRIPTION

The installation technician is responsible for the transportation of product to the client, performing the initial installation and equipment relocations. They may also remove antiquated machines for recycling or disposal and assist in the home office warehouse when needed.

DUTIES & RESPONSIBILITIES

• Inspecting and preparing equipment that need to be moved.
• Unboxing and taking equipment off pallets as needed.
• Setting, aligning, and leveling heavy equipment.
• Selecting the appropriate installation equipment.
• Preparing installation equipment including pulleys, clamps, wood beams, and bolts.
• Inspecting equipment before final use.
• Maneuvering loads using heavy equipment machinery and by hand.
• Removing old machines for recycling and/or disposal
• Provide unequaled customer service.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• # of Direct Reports = 0
• # of Indirect Reports = 0

EDUCATION & TRAINING

• High school education required.
• Must be able to pass DOT physical. 
• Exceptional customer service skills.

KNOWLEDGE & EXPERIENCE

• Minimum one-year experience in driver role (Furniture/Electronics delivery is ok).
• Thorough knowledge of basic electronics.
• Excellent problem-solving and troubleshooting skills.
• Strong mechanical aptitude.
• Familiarity with OSHA safety standards.
• Valid driver’s license and clean driving record.

SKILLS & ABILITIES

• Excellent problem-solving, decision making and troubleshooting skills
• Exceptional customer service skills 
• Effective customer and co-worker communication, both orally and in writing
• Ability to effectively prioritize and manage time
• Possess the ability to manage and research assignments independently
• Exceptional organizational skills and the ability to handle multiple tasks concurrently

WORKING CONDITIONS

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demand and work environment characteristics described below represent the typical amount of time spent and conditions while performing the essential duties of the job.  Every attempt will be made to provide reasonable accommodations as necessary to enable individuals with disabilities to perform the essential functions.  Use the following codes:

C = Continuously (67% to 100% of workday)

F = Frequently (34% to 66% of workweek)

O = Occasional (1% to 33% of the workweek)

N = Never (0% of the workweek)

Physical Demand/         Work Conditions

Frequency

Physical Demand/     Work Conditions

Frequency

Sitting

F

Lifting

F

Standing

F

Sedentary (0 - 10 lbs.)

F

Walking

F

Light (11 - 25 lbs.)

F

Bending

F

Medium (26 - 50 lbs.)

F

Stooping

F

Heavy (51 - 74 lbs.)

O

Kneeling

F

Very Heavy (75 – 100 lbs.)

O

Climb Ladders

O

Dexterity

C

Driving

F

Eye/Hand Coordination

C

Reach Above Shoulder

F

Handling (holding, grasping, feeling)

C

TYPICAL NOISE LEVEL

☐ Quiet        ☒ Moderate     ☐ Loud

SPECIAL HEARING REQUIREMENTS

N/A

SPECIAL VISION REQUIREMENTS

☒ Close

☒ Color

☒ Distance

☒ Depth Perception

☒ Ability to Focus

☒ Peripheral Vision

PPE

Job specific protective clothing and equipment required.

PRIVACY

Employee will comply with both the letter and spirit of the laws governing the privacy of consumer information and DBE’s Privacy Policy and Procedures.

EEOAA Disclosure

This job description is not a contract for employment, either expressed or implied, between DBE and the job employee.  DBE or the employee may terminate the employment relationship at any time, for any reason. Data Business Equipment is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.