Remote Service Desk Coordinator: SLA & Ticket Flow Lead

OWL Automotive Consulting, LLC

A consulting firm in the automotive sector is seeking a Service Desk Coordinator to manage the flow of IT support tickets, ensuring requests are triaged and routed efficiently. The ideal candidate will have 2-4 years of experience in an IT or retail automotive setting, strong written communication skills, and the ability to coordinate escalations. This full-time position is fully remote but requires occasional travel for onsite support. #J-18808-Ljbffr

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Vacancy posted 4 hours ago

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