Office Manager

Sodoma Law is one of the Carolinas' most trusted family law firms, with 7 offices across North Carolina and South Carolina. Our practice has grown well beyond family law, to include trusts & estates, adoption, mediation, and more, because our clients' needs don't stop in one area of life. As we continue to expand our footprint, we remain rooted in one thing: people. Our clients, our team, and the communities we serve. The Office Manager plays a critical role in supporting the day-to-day success of the office by overseeing operations, financial processes, employee engagement initiatives, and client service. This position helps ensure the office runs efficiently while creating a positive experience for clients, attorneys, and staff that reflects Sodoma Law's core values of service, collaboration, integrity, and excellence. Who Thrives in This Role This role is ideal for someone who enjoys balancing day-to-day office leadership with relationship building. As the operational backbone of the office, the Office Manager works closely with clients, attorneys, staff, vendors, and firm leadership to keep the office running smoothly while maintaining a welcoming and professional environment. The successful candidate is highly organized, proactive, and accountable, with the ability to manage competing priorities while building strong relationships with clients and colleagues. This is not a passive role. They are the person clients hear from when their account needs attention, the one who notices when something is off before anyone else does, and the connective tissue between leadership, staff, and the day-to-day life of the office. They are comfortable having difficult conversations, holding others accountable, and driving issues to resolution while approaching challenges with professionalism, empathy, and a focus on results. How You'll Contribute Drive financial accountability by managing accounts receivable, monitoring outstanding balances, coordinating client and vendor payments, and helping ensure the financial health of the office. Support business performance and operational reporting by monitoring time entry compliance, tracking billable hour performance, preparing reports, and providing leadership with insights that support office goals and accountability. Serve as a trusted resource for clients and attorneys by managing account-related communications, maintaining accurate client information, and supporting file management throughout the client lifecycle. Lead employee engagement and community initiatives by coordinating Culture Crew activities, employee recognition programs, office events, sponsorships, and opportunities that strengthen the firm's connection to the local community. Manage office facilities and vendor relationships by overseeing workplace resources, coordinating maintenance and repairs, negotiating vendor services, and ensuring the office remains professional, organized, and welcoming. Support talent and employee lifecycle activities by assisting with recruiting, interviewing, onboarding, PTO administration, timekeeping, and other employee-related processes. Partner with firm leadership to improve office operations through process improvement, project coordination, follow-up accountability, and proactive problem solving that supports the success of the office and its team members. What Sets You Up for Success: 3+ Experience in office management, legal administration, operations, finance, or a related professional environment preferred. Strong financial acumen and experience managing accounts receivable, billing, collections, or related financial processes. Bilingual proficiency in English and Spanish required, with the ability to communicate professionally and effectively with clients and prospective clients. Exceptional organizational, communication, and relationship-building skills. Ability to manage competing priorities, solve problems proactively, and follow through on commitments. Experience supporting employee engagement, recruiting, onboarding, or community involvement initiatives is a plus. Proficiency in Microsoft 365 applications (Outlook, Teams, Word, Excel, and PowerPoint) and the ability to learn new technology platforms. Why Sodoma Law At Sodoma Law, we approach our work differently. Whether clients need a holistic approach to their case or strong advocacy in the courtroom, we are committed to delivering the results they deserve. This mindset defines how we serve our clients and reflects how we show up for one another across all of our offices. As an Office Manager, you'll play a critical role in that experience. From supporting our team and strengthening office culture to helping clients feel informed and cared for, your impact will be felt throughout the office each day. We invest in our people, celebrate our successes, and believe the best work happens when everyone feels supported, connected, and empowered to do their best. If you understand your "why" and feel aligned with ours, we invite you to apply. #J-18808-Ljbffr