Director of Clinical Operations

This position is incentive eligible. Introduction Are you ready to manage in a new era as a Director of Clinical Operations where building a healthier tomorrow is more than a job? Our Medical City Plano team is committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today. Benefits Medical City Plano offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long‑and short‑term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income. Learn More About Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a Director of Clinical Operations where your passion for leading and creativity are valued? We want your knowledge and expertise! Job Summary and Qualifications Supports the HCA Code of Conduct. Demonstrates behaviors consistent with organization mission and goals. Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research based policy/procedures Exercises independent judgment within the context of interdisciplinary patient care Provides care/treatment/services within the Synergy Model and Evidenced Based Practices Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital’s mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities; community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self‑conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient’s care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan. What qualifications you will need: Education BSN required; MSN or Masters Degree in related field preferred. Licensure/Certification/Registration Texas State RN license or compact license is accepted, National Specialty Certification or plan to achieve within 1 year of hire. BLS/ACLS. Experience Minimum 2 years in a nursing management position. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high‑risk antepartum unit and a Level 3 neonatal intensive‑care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "There is so much good to do in the world and so many different ways to do it." – Dr. Thomas Frist, Sr. If this is the kind of dynamic growth opportunity that compels you, apply for the Director of Clinical Operations role. We are interviewing apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr