Director of Operations: Guest Experience & Performance
Sonesta Hotels International Corporation
Sonesta International Hotels is seeking a Director of Operations to lead front office, housekeeping, fitness, parking and F&B across a flagship property, ensuring top-tier guest service and financial performance. Responsibilities include developing department strategies, enforcing policies, managing budget and staffing, and coordinating with VIP guests and external partners, while maintaining compliance with regulations and brand standards. #J-18808-Ljbffr Sonesta Hotels International Corporation
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Director of Operations: Guest Experience & Performance in Cambridge, MA vacancy
- ...Restaurant Manager to oversee daily restaurant operations, staffing, inventory, and guest service. The role ensures adherence to the... ...exceptional guest and team member experiences. Responsibilities include hiring, performance management, training, and engagement, along...Performance
- ...manage a team, oversee daily operations, and drive improvements in service, quality, and guest satisfaction in a fast-paced hospitality... ...client engagement, financial performance, productivity, compliance, and... ..., customer-centric dining experience. #J-18808-Ljbffr Aramark...Performance
- Stage Karaoke & Studios in Boston is seeking a hands-on Manager to lead daily operations, drive guest experiences, and maximize revenue. You will supervise staff, maintain a welcoming atmosphere, ensure safety and compliance, and collaborate across departments to hit targets...SuggestedWeekend workAfternoon shift
- ...seeking a Task Associate to support store operations, ensuring merchandise availability and... ...Manager and Operations Manager to meet performance metrics, maintain stock, and execute processes... ...attention to detail, and a focus on guest service and loss prevention. Competitive...PerformanceFull timeShift work
- ...assist the General Manager with daily store operations, upholding policy and customer service... .... With 1-2 years of supervisory experience preferred, this role requires flexibility... ...transportation, and a strong focus on team development and guest service. #J-18808-Ljbffr...Suggested
Global Montello Group Corp.
Braintree, MA3 days ago - Barcelona Wine Bar in Cambridge, MA seeks an Assistant General Manager to oversee daily restaurant operations and guest experience. You will select, develop, and manage employees, coordinate inventory and ordering, and drive profit while ensuring guest satisfaction throughout...
$135k - $140k
...Director Of Operations This is a Director of Operations job in a large full... ...number of VIP and key guests. Direct the activities of the... ...issues, to resolve any vendor performance issues, etc.; Regulatory... ...knowledge, skills and job specific experience/ overall experience. This...PerformanceTemporary workWork at officeLocal areasonesta
Cambridge, MA4 days ago- ...traditional mini golf and dining experience. With its welcoming, high-... ...to our associates and guests alike. Working at... ...Reporting into the Regional Director of Operations, the Director of Operations... ...satisfaction, and venue performance that adheres to the company...PerformanceHourly payFull timeTemporary workWork at officeLocal areaShift workWeekend workAfternoon shift
Puttshack
Boston, MA4 days ago - ...Director of Operations About Umami Riot Umami Riot is a chef-driven hospitality... ...to flavor, creativity, and experience. We believe hospitality is... ...growth, focused on deeper guest engagement, expanded sales... ...the day-to-day operational performance, consistency, and financial...PerformanceFull timeLocal areaShift workNight shiftWeekend work
Umami Riot Experience
Boston, MA1 day ago - ...Paradies Lagardère is seeking an Assistant Manager to drive exceptional guest service and oversee daily restaurant operations within our dining division. You will mentor teammates, manage staffing, and uphold brand standards while maintaining a safe and profitable environment...
Paradies Lagardere Default
Boston, MA1 day ago - ...a Lead Cashier to ensure fast, friendly guest transactions and maintain pristine cashwrap... ...managers to open/close registers, meet performance goals, and protect store assets. Candidates should have a passion for guest experience, strong communication, and the ability to...Performance
- ...customers purchase products or services. The role involves handling inquiries, resolving issues, and creating positive guest experiences while meeting performance targets. It requires the ability to lift 50 lbs, stand for long periods, and pass security clearance across...Performance
- ...ensure a consistent, positive customer experience. You will supervise team members, oversee... ...assist the Store Manager with daily operations. Responsibilities include coaching staff... ...maintaining store standards, and driving performance to meet goals. #J-18808-Ljbffr FedEx...PerformanceWork at office
- Front Desk | Customer Service | Guest Experience Part-Time or Full-Time | 25-40 Hours/Week Hourly Pay + Performance Bonuses If you’re looking for a job where you sit behind... ...clients around and explain how things work Help operate and coordinate some of our additional...PerformanceHourly payFull timePart time
- ...Robbins in Somerville, MA is seeking an Assistant Manager to support the General Manager in developing a high-performing team and delivering great guest experiences and profitable top-line sales. You will help recruit and train Crew Members and Shift Leaders, coach staff,...PerformanceWeekly payShift work
- ...an Assistant Manager to help oversee gym operations and deliver a premier Judgement Free Zone experience for members. The role involves managing daily... ...ensuring a welcoming atmosphere for all guests while driving club performance. The position is full-time, requiring flexibility...PerformanceFull timeNight shiftWeekend work
- ...exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries... ...invite all applicants to join us and experience what it means to be part of Mass... ...for overseeing and optimizing the daily operational functions to ensure efficient, cost-effective...PerformanceFull timeRemote work
Mass General Brigham
Boston, MA3 days ago $17 - $18 per hour
...thrill of creating remarkable experiences? If you love converting... ...Studio. We’re searching for a Guest Care Associate with a strong... ...success. We provide mentorship, performance incentives, and clear growth... ...check‑outs, and own daily operations with precision and...PerformanceFull timePart timeFlexible hours$97.5k - $141.5k
POSITION SUMMARY:The Operations Director is responsible for the management of services across... ...the efficient, economic and quality performance of assigned areas in order to provide... ...related field. Advanced degree a plus.EXPERIENCE:Work requires at least 7 years of progressively...PerformanceFull timeFixed term contractWork at officeFlexible hoursBoston Medical Center
Boston, MA19 hours ago- Sonesta International Hotels is seeking a Director of Operations to lead front office, housekeeping, fitness, parking, and food & beverage across a large full-service property. You will drive guest satisfaction, revenue, and regulatory compliance while guiding a large team...
- ...The Director of Operations reports directly to the CEO of the firm. The ideal candidate is an operations... ...group of stakeholders. Your previous experience demonstrates an ability to develop... ...vendor relationships Support performance measurement, fee calculation, and monthly...PerformanceFlexible hours
CERES Group
Boston, MA3 days ago - ...Director of Operations We are looking for Director of Operations who will have the overall responsibility... ..., operational, multi unit management experience in the Quick Service Restaurant... ...drive customer satisfaction, financial performance and employee satisfaction....PerformanceLocal areaShift work
Papa Johns Pizza
Boston, MA4 days ago - ...Director of Operations - PalAmerican Security Are you a visionary leader with a passion for... ...operational, financial, and service performance indicators to ensure continuous improvement... ...growth. Qualifications & Experience: Leadership Expertise: 7+ years...PerformanceContract workWork at office
PalAmerican Security
Boston, MA2 days ago - ...Director of Operations We are looking for an experienced, results-driven Director of Operations to join our senior leadership... ...Manager and Executive Committee to deliver strong guest experiences, financial performance and associate engagement. The ideal candidate is...PerformanceTemporary work
Crescent Services
Quincy, MA19 hours ago - Global Partners LP is seeking a Guest Service Associate in Massachusetts to deliver a top-notch guest experience at the store level. You will greet guests, operate the POS, maintain cash and inventory, and support housekeeping and merchandising tasks while adhering to safety...Night shiftWeekend work
- ...fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Now Hiring: Operations Manager | Cambria Hotel Boston Downtown... ..., you'll be responsible for the day-to-day performance of the Front Desk and Housekeeping...PerformanceWork at officeImmediate startFlexible hoursShift workAfternoon shift
Meyer Jabara Hotels
South Boston, MA3 days ago $60k - $70k
...perspectives, backgrounds and experiences are valued.... ...Description The Business Operations Associate will serve... ...support to Managing Directors and Partners. This... ...the front desk and guest experience, managing... ...may be eligible for performance-based incentives....PerformanceFull timeTemporary workWork at officeLocal areaFlexible hoursPartners Capital, Inc.
Boston, MAmore than 2 months ago- ...seeking an experienced Restaurant Manager to oversee daily operations and enhance guest satisfaction. The ideal candidate will have 2-4 years in... ...excellent service. Join us to lead with hospitality and drive a successful dining experience! #J-18808-Ljbffr Uno Pizzaria
- ...Description Job Description Director of Conservancy Operations Position Overview The Emerald... ...contracts, ensuring appropriate scope, performance, cost effectiveness, and... ...years of progressively responsible experience in nonprofit operations, business...PerformanceContract workFor contractorsWork at office
The Emerald Necklace Conservancy
Boston, MA22 days ago - The Langham Boston is seeking an experienced Front Office leader to oversee daily operations, ensuring a luxurious guest experience and seamless coordination among Front Desk, Langham Services, Bell and Door teams. The role requires guiding a multicultural staff and maintaining...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Operations: Guest Experience & Performance. Be the first to apply!
Related searches
- operational excellence manager Cambridge, MA
- network operations center manager Cambridge, MA
- business operations director Cambridge, MA
- director of operations - healthcare Cambridge, MA
- regional director of clinical operations Cambridge, MA
- senior manager creative operations Cambridge, MA
- operations manager aviation Cambridge, MA
- full time operations manager Cambridge, MA
- remote operations manager Cambridge, MA
- senior marketing operations manager Cambridge, MA