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Verbal Complaints Resolution Specialist

NewRez LLC

NewRez LLC is seeking a Verbal Complaint Specialist II in Coppell, Texas. This role supports the Performing Loan Servicing division by addressing consumer complaints and enhancing customer experience. The ideal candidate will have a high school diploma and experience in customer service. Strong communication skills and knowledge of mortgage processes are essential. Join us to help resolve issues efficiently and make a positive impact on customer satisfaction. #J-18808-Ljbffr NewRez LLC

Vacancy posted 5 days ago
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