Dental Treatment Coordinator

Treatment Coordinator

We are seeking a dynamic, motivated, and highly personable Treatment Coordinator to play a key role in patient care, treatment acceptance, provider scheduling, and the continued growth of our dental offices.

This position is ideal for someone who understands dentistry, communicates exceptionally well with patients, and has a natural sales-oriented and entrepreneurial mindset. The successful candidate will be comfortable discussing comprehensive treatment, helping patients understand the value and importance of recommended care, overcoming barriers to treatment, and turning treatment recommendations into scheduled dentistry.

This individual will also take an active role in managing and maximizing the schedules of our doctors and specialists, ensuring that provider time is used effectively and opportunities for treatment are not lost.

Key Responsibilities

• Present comprehensive treatment plans to patients in a clear, confident, and understandable manner.
• Educate patients about recommended dentistry and help them understand the benefits, priorities, and importance of completing treatment.
• Discuss treatment costs, insurance benefits, financing options, and payment arrangements with patients.
• Follow up consistently with patients who have outstanding or unscheduled treatment.
• Identify and address concerns that may be preventing patients from moving forward with recommended care.
• Build trust and rapport with patients while maintaining a professional, patient-centered approach.
• Coordinate and manage the schedules of doctors and specialists to maximize productivity and appropriate utilization.
• Ensure specialist schedules are filled effectively and that patients are scheduled for the appropriate treatment.
• Work closely with doctors, clinical teams, front-office staff, and management to coordinate treatment and maintain continuity of care.
• Identify opportunities to improve scheduling, case acceptance, patient retention, and overall practice production.
• Help promote the full range of dental services available within the offices.
• Develop effective follow-up systems to prevent recommended treatment from falling through the cracks.
• Maintain accurate documentation regarding treatment discussions, financial arrangements, and patient follow-up.
• Take ownership of goals and actively look for new ways to improve results and grow the practice.

Sales & Growth Mindset

We are looking for someone who is comfortable talking about dentistry, presenting value, asking patients to move forward with treatment and following up when they do not immediately schedule.

The right person will have an entrepreneurial mentality and will not simply wait for opportunities to come to them. They will actively look for ways to increase treatment acceptance, maximize provider schedules, improve patient retention, and contribute to the overall growth of the offices.

This person should be motivated by results and enjoy setting and achieving measurable goals.