Senior Service Designer - End-to-End Customer Experience
JPMorgan Chase & Co.
JPMorgan Chase & Co. in Plano, TX is seeking a Service Design Senior Associate within Consumer Banking Deposits to shape end-to-end customer experiences through service design and systems thinking. You will guide cross-functional teams, create journey maps and blueprints, champion customer-centric metrics, and advance innovative features across products and platforms. The role emphasizes collaboration, iterative design, and workshops to reveal pain points and opportunities. #J-18808-Ljbffr JPMorgan Chase & Co.
Vacancy posted 2 days ago
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