Business & Systems Analyst

Business & Systems AnalystEstablished in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live. A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.Role Summary: We are seeking a strategic and user-focused PLM Business & Systems Analyst to serve as the critical bridge between our product development teams (R&D, Quality, Supply Chain) and our technical IT developers. In this role, you will leverage your knowledge of PLM configurations to propose system-based solutions to complex business problems. You will be responsible for translating intricate business needs into clear IT deliverables, mapping cross-system workflows, and driving user adoption. The ideal candidate is an analytical problem-solver who can navigate risk-averse environments and advocate for a "data-first" culture, ensuring our product data is structured for future analytics and seamless enterprise integration.Responsibilities:Business Analysis & Workflow Optimization: Partner with stakeholders to translate complex needs into Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs). Map cross-system processes spanning PLM and SAP, and integrate global compliance regulations into workflows. Conduct system testing and communicate system changes as tangible end-user benefits.Data Governance & Lifecycle Management: Enforce master data management (MDM) rules, define ETL data mapping requirements, and translate end-of-life and archiving requirements into actionable system rules. Partner with Data Stewards to prioritize data cleansing efforts.Cross-Functional Communication & Change Management: Act as the "bilingual" bridge between IT and business teams. Drive user adoption by updating Standard Operating Procedures (SOPs), and advocate for a "data-first" culture to prepare for future AI utilization.Project Management & Execution: Manage project plans for system enhancements, facilitate cross-functional meetings, and consistently deliver high-quality system enhancements, test scripts, and process maps on schedule.Required Qualifications:Bachelor's degree in Business Administration, Information Systems, Engineering, Science, or a related field.4+ years of experience acting as a Business Analyst, Systems Analyst, or Process Owner for enterprise PLM, ERP, or R&D systems (e.g., LIMS, Dassault, Siemens, Centric, SAP PLM, Veeva).Experience writing comprehensive BRDs, FRDs, and user stories.Familiarity with data governance principles or ETL mapping, and system validation processes (e.g., 21 CFR Part 11).Preferred Qualifications:Master's degree in Business Administration, Information Systems, Engineering, Science, or a related field.Experience in gathering requirements, system implementation, and end-to-end software testing.Understanding of the Product Development lifecycle and how product data feeds into downstream supply chain systems (e.g., understanding SAP terms like ROH, HALB, WIP, SKU).Familiarity with data governance principles, ETL mapping, and system validation processes (e.g., 21 CFR Part 11).Capable of developing efficient, scalable solutions to complex historical process issues.Exceptional communication skills with the ability to mediate between highly technical and non-technical groups.Strong relationship-building skills, capable of driving change and enforcing data rules diplomatically without direct authority.Compensation and Benefits:Salary Range $96,800.00 - $121,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.Our Commitment to Inclusion:Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.