Chief Operating Officer at Riderflex Lakewood, CO

Chief Operating Officer job at Riderflex. Lakewood, CO. If you’re a strategic leader passionate about housing stability and operational excellence, we invite you to apply and be part of Archway’s impact across Colorado and beyond.

Title: Chief Operating Officer

Location: Hybrid – Based in Colorado

Salary Range: $185,000 – $210,000 (commensurate with experience)

Employment Type: Full-time, Exempt

Reports To: Chief Executive Officer

About Archway Communities

Archway Communities develops, operates, and advocates for affordable housing enhanced by supportive services that help residents stabilize and thrive. Our mission is to elevate lives by providing access to affordable homes in safe, connected communities. We are seeking a strategic and mission-driven Chief Operating Officer (COO) to oversee all site-based and portfolio-wide operations, ensuring the effectiveness and sustainability of our growing organization.

Position Summary

The Chief Operating Officer will provide strategic leadership and management for site-based teams working to create safe and supportive communities across Archway’s portfolio. These teams include Property Management, Maintenance, and Supportive Services, as well as portfolio-wide functions such as Compliance and Capital Project Management. This role will also collaborate internally and externally with staff, the board, and partners to implement Archway’s mission and strategic plan. In this capacity, they will work with site-based team leaders to establish and monitor progress toward key performance indicators, develop infrastructure for supportive and financially sustainable operations, and coordinate closely with other departments to effectively grow and maintain Archway’s portfolio of affordable homes with supportive services. Reporting to the Chief Executive Officer, the Chief Operating Officer will work closely with other members of the leadership team to foster Archway’s collaborative and mission-focused culture. This role will also serve as a representative and spokesperson for Archway’s mission in the community and will be responsible for motivating and mentoring staff members and volunteers.

Key Responsibilities

Strategic Leadership and Performance

• Lead department heads across Property Operations, Maintenance, Services, Compliance, and Capital Projects.
• Set and track key performance indicators (KPIs) for financial and operational performance.
• Collaborate with the Finance department on budgeting, reporting, and data- driven strategy.

Operational Excellence

• Develop and standardize policies, training programs, and operational systems for property management, maintenance, and resident services.
• Direct compliance processes including file audits, certifications, and funder/investor reporting.
• Anticipate capital needs and oversee implementation of proactive risk management strategies.
• Lead emergency response and communication protocols.
• Evaluate and implement technology innovations to improve operational efficiency and service delivery.

Portfolio Growth

• Partner with Real Estate and Finance teams to assess development opportunities and market expansions.
• Lead planning and readiness efforts for new property development and third-party partnerships.
• Oversee the operational integration of new developments or acquisitions into the Archway portfolio.

Team and Culture Leadership

• Mentor and coach site-based leadership team and staff.
• Promote interdepartmental collaboration and engagement with the Board of Directors.
• Cultivate a strong culture of accountability, continuous improvement, and mission alignment.
• Represent Archway at public, professional, and community events.

Required Qualifications

• Financial Acumen: Strong command of budgeting, cash flow, and performance metrics in a property management and/or nonprofit context.
• Change Management: Experience leading infrastructure development in high-growth or resource-constrained settings.
• Sector Knowledge: Deep understanding of affordable housing programs including LIHTC, HUD, HOME, and related regulatory frameworks.
• Leadership Tenure: A minimum of 10 years of progressive leadership experience, including 5 or more years in a senior executive or director-level role.
• Education: Bachelor’s degree in Business, Public Administration, Real Estate,
• Nonprofit Management, or a related field.

Preferred Qualifications

• Master’s degree in Business Administration, Public Administration, Real Estate, or a related field.
• Background in property management, particularly affordable housing.
• Familiarity with the Colorado affordable housing landscape and federal housing programs.
• Experience implementing trauma-informed services.
• Experience applying technology or systems innovation to streamline operations.

Compensation and Benefits

• Annual Salary Range: $185,000 to $210,000, based on experience and qualifications.
• Comprehensive Benefits Package Includes:
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Flexible hybrid work schedule (Colorado-based)

Equal Opportunity Statement

Archway Communities is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate based on race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, or gender identity.

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