Program Manager - AI Pipeline Management

Role Description

We are seeking a highly organized and technically savvy Program Manager with expertise in AI pipeline management to support Department of Veterans Affairs (VA) initiatives focused on AI/ML operations, healthcare analytics, automation, and scalable digital transformation. This role will oversee the planning, coordination, execution, and optimization of AI development pipelines across data engineering, model development, deployment, governance, cybersecurity, and operational monitoring within a federal healthcare environment.

The ideal candidate combines strong program management capabilities with hands-on understanding of AI workflows, MLOps, cloud infrastructure, federal compliance requirements, and enterprise-scale healthcare technology delivery practices. The Program Manager will work closely with VA stakeholders, clinical and business teams, engineers, architects, and federal leadership to ensure successful delivery of secure, compliant, and mission-driven AI solutions that improve Veteran outcomes and operational efficiency.

Qualifications

• Master’s degree in Computer Science, Engineering, Information Systems, Business, or related field.
• PMP, PgMP, Scrum Master, SAFe, or Agile certification.
• 5+ years of program or project management experience.
• 3+ years managing AI/ML, data engineering, or MLOps initiatives.
• Strong understanding of AI/ML lifecycle management and cloud-based AI platforms.
• Experience with Agile, Scrum, SAFe, or hybrid delivery methodologies.
• Proven experience managing enterprise-scale technical programs.
• Excellent communication, organizational, and leadership skills.

Requirements

• Lead enterprise AI initiatives from planning through deployment and operationalization.
• Manage timelines, budgets, dependencies, risks, and stakeholder communications across multiple AI programs.
• Coordinate cross-functional teams including data scientists, ML engineers, software engineers, cloud architects, security, and business stakeholders.
• Establish program governance frameworks, KPIs, and reporting structures.
• Design, optimize, and oversee AI/ML lifecycle pipelines including:
• Data ingestion and preprocessing
• Model training and validation
• CI/CD for ML models
• Model deployment and monitoring
• Retraining and performance management
• Collaborate with engineering teams to improve automation, scalability, and reliability of AI workflows.
• Ensure integration of AI systems with enterprise platforms and business applications.
• Drive implementation of MLOps best practices and standardized delivery frameworks.
• Monitor AI pipeline performance, SLAs, and operational metrics.
• Identify bottlenecks and implement process improvements.
• Ensure compliance with security, privacy, governance, and responsible AI standards.
• Support incident management and root cause analysis related to AI systems.
• Translate technical AI concepts into business-focused updates and recommendations.
• Facilitate executive-level reporting and strategic planning.
• Align AI program objectives with organizational goals and digital transformation initiatives.

Benefits

• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with tools and technologies such as:
• MLflow
• Airflow
• Databricks
• Jenkins/GitHub Actions
• Python
• Terraform
• Snowflake
• Knowledge of AI governance, model risk management, and responsible AI practices.
• Experience in VA or other Federal Agencies.

Company Description

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.

Founded: 2012

Employees: 300+ nationwide

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.