DMV and Servicing Specialist

Job Description

Job Description

DMV & Servicing Specialist

At SESLOC, it is the people that make the place. Rooted in academics and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business.

Job Summary

The DMV & Servicing Specialist supports the Consumer Loan Department by ensuring accurate DMV title and registration processing and providing specialized loan servicing support. This role plays an important part in protecting the Credit Union's lien position, maintaining regulatory compliance, and delivering a positive experience for members and internal teams.

This position requires a high level of independence, attention to detail, and strong collaboration across Lending, Servicing, and Operations.

For a detailed description of job responsibilities, please view the attached job description.

Key Responsibilities

• Process and track DMV titles and registrations to ensure timely and accurate lien perfection on vehicle loans
• Independently manage title control, including out‑of‑state transactions, paid‑off titles, DMV refunds, and audit support
• Serve as a resource for DMV requirements and documentation, staying informed on regulatory and procedural changes
• Provide specialized loan servicing support across vehicle loans, HELOCs, signature loans, and credit cards
• Research and resolve servicing questions related to loan terms, payments, payoffs, and account maintenance
• Collaborate with internal teams to resolve complex servicing scenarios and promote consistent, accurate servicing
• Respond to member and employee inquiries with professionalism, accuracy, and sound judgment
• Maintain confidentiality and comply with all applicable regulations, policies, and procedures

Key Qualifications

• Experience with DMV/title processing, loan servicing, insurance transactions, or related work
• Knowledge of consumer loan products and applicable regulations
• Strong organizational, analytical, and problem‑solving skills
• Ability to work independently while managing multiple priorities
• Clear written and verbal communication skills with a service‑focused approach
• Proficiency with Windows‑based systems and standard office equipment

Education & Experience

• High school diploma or GED required
• Three to five years of relevant experience preferred

Why Join Us?

• Be part of a mission‑driven credit union focused on service and community
• Play a meaningful role in accurate lending operations and regulatory compliance
• Work in a collaborative, professional, and team‑oriented environment

SESLOC offers competitive compensation and excellent benefits, including fully paid employee medical, dental, and vision; vacation, sick, and holiday time off; 401(k) with a generous employer match, and tuition reimbursement.

Please attach a cover letter explaining how you are the perfect fit for this role along with your current résumé.

This position is full‑time, on site.

EOE

For candidates who demonstrate the aptitude and ability to learn the role but do not fully meet the listed qualifications or experience requirements, consideration may be given for the DMV & Servicing Representative position, with a hiring range of $23.29 to $27.40, depending on qualifications and experience.

All job offers extended to final candidates at SESLOC Credit union are conditional pending the successful completion and acceptable results of background checks and signing an Arbitration Agreement as a condition of employment. Background checks include a bond check, a credit check, a criminal history check, reference checks. Signing an Arbitration Agreement is a condition of employment.