Authorization Specialist

Authorization Specialist

Adoration Health is seeking an Authorization Specialist to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Authorization Specialists today to begin helping people live their best life.

Adoration Health's comprehensive benefits include:

• Medical, dental and vision
• Short- and long-term disability
• PayOUT daily pay option*
• Life insurance
• Tuition reimbursement and discounts
• Paid time off
• 401(k) retirement savings plan
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Employee discounts

*Eligibility based on location

Responsible for obtaining and tracking authorization for all patients for whom their insurance requires pre-authorization. This position requires multi-tasking, computer skills, good oral and written communication and customer service etiquette. Function as a part of the team and keep everyone apprised of the authorization situation. Responsible for Agency's ability to bill and be paid for visits made by the field staff.

• Answer telephones and provide excellent customer service to our professional staff and insurance representatives
• Run and utilize computer reports regularly
• Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization
• Obtain and track authorization for all patients for whom their insurance requires pre-authorization
• Clearly document all authorization requests
• Communicate with multiple disciplines
• Notify Supervisor of problems in a timely manner and works to help provide solutions
• Other duties as assigned

High school graduate or GED

• Minimum of one (1) year of experience in health care billing and/or authorization practices
• General knowledge of the framework, organization, and function of home care
• Sound knowledge of health care operations and third-party reimbursement
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor