Sales Customer Service Representative

Customer Service Representative

Van Horn Automotive Group has an outstanding opportunity for a professional, self-motivated Customer Service Representative at our Business Development Center in Sheboygan! The Customer Service Representative will assist the organization with enhancing customer satisfaction, increasing service, and building meaningful customer relationships.

Family Born. Employee Owned. The Van Horn Automotive Group has been empowering people and amazing customers since 1966, and now has over 17 locations throughout Wisconsin with over 800 employees. Being employee-owned offers a unique benefit that invests in you and your future. As a 78% owner, our employees receive contributions to a qualified retirement plan that is 100% funded by the company!!

Why work as a Sales BDC Representative at Van Horn:

• Generous paid time off policy
• Monthly bonuses up to $500!
• Opportunity for a work from home hybrid option after 6 months
• No Sundays
• Gym/workout reimbursement
• Tuition reimbursement
• Health, Dental & Vision Insurance
• Pet Insurance
• Employee Assistance Program
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Owned - Employee Stock Ownership Program (ESOP)
• Professional work environment
• Promote from within culture
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

Your Responsibilities:

• Receiving, processing, and coordinating all incoming sales inquiries
• Respond to internet, phone and chat/text inquires
• Generating sales appointments and confirming sales team is prepared
• Entering all customer data into our database
• Maintain a positive relationship with customers

Qualifications:

• High School Diploma or equivalent
• Valid driver's license
• Previous customer service experience preferred but not required
• Must be organized, reliable, and able to work in a fast-paced environment