Business Analyst

Business Analyst Position

This announcement provides the opportunity for a reassignment/promotion to the Business Analyst position in our Research & Insights Solution Center (RISC), located in Arlington, VA. Bring your skills and voice to our team! The OIG's Research unit conducts innovative research and analysis on economic, business, strategy, operational, and public policy issues affecting the Postal Service. We are increasingly focused on addressing USPS's financial condition, which requires deeper analysis of financial and operational data to explain USPS performance trends and evaluate potential solutions. The Business Analyst will strengthen our research goals by further grounding our policy analysis in rigorous, quantitative models and evidence and by providing a clearer understanding of USPS's position in the broader market and compared with industry standards. The analyst will regularly monitor strategies, productivity, investments, market trends, and industry practices to draw conclusions relevant to the Postal Service. Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 07/31/2026 will be considered. The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience. This position is being advertised at the Journey Band level, equivalent to a GS-9 to GS-13. The salary range for this position is $70,623.00 - $158,322.00. The salary figures include locality pay. Promotion potential to a GS-13 equivalent is at management's discretion. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

• Break down USPS's financial statements, cost structures, and operating trends to surface a more insightful picture of long-term financial health and contextualize USPS performance relative to other players and comparable organizations.
• Monitor and evaluate emerging trends such as ecommerce growth, automation, labor pressures, pricing dynamics, and capital investment patterns to help develop public white papers or other written materials in compliance with the Council of Inspectors General on Integrity and Efficiency (CIGIE) Blue Book Standards for Inspection and Evaluation.
• Evaluate the potential impact of changes to postal policy, strategy, and/or legislation on the Postal Service's finances.
• Present research findings in public forums, and conduct meetings with internal leadership, the Postal Service, and other external stakeholders to discuss project plans and outcomes.
• Prepare and organize presentations and events that engage internal and external stakeholders and lead to the expression of new ideas.
• Contribute to the creation of diverse content formats, in addition to traditional white papers, for presenting research findings and reaching a wider audience. Formats may include digital stories, podcasts, dashboards, and presentations at internal/external online and in-person events (e.g., webinars and expert panels).