Junior IT Escalation & Incident Coordinator
$70k - $97.4kASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Junior Escalation Manager in Phoenix, Arizona, to support the handling of escalated IT incidents. The role involves monitoring mission-critical tickets, ensuring proper routing to resolver groups, and maintaining documentation throughout the escalation lifecycle. The ideal candidate will have a Bachelor’s degree, up to 3 years of relevant experience, foundational ITIL knowledge, and a secret security clearance. This position provides a competitive compensation range of $70,000 to $97,400. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 1 day ago
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