Food Service Supervisor

The Opportunity

From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our unifying values. We are seeking a Food Service Supervisor to join our rapidly growing team.

The Opportunity: The Storeroom Supervisor is responsible for overseeing the daily operations of the storeroom facility, ensuring efficient receiving, storage, and distribution of goods. This role supervises storeroom staff, maintains inventory accuracy, and ensures compliance with health and safety standards. The Storeroom Supervisor serves as the primary liaison between storeroom operations and food service units. No set schedule. May be required to work weekends, evenings and/or holidays. Must have full availability to support the needs of the business.

The Accountabilities

• Train new employees on receiving, storage, and safety protocols.
• Monitors and check all opening, closing and side-work assigned to storeroom staff.
• Ensure compliance with union guidelines and university policies.
• Oversee receiving of goods and verify accuracy against purchase orders.
• Manage storage of dry goods and perishables, ensuring proper handling, temperature control, and inventory rotation (FIFO).
• Ensure invoices are reconciled and processed in a timely manner.
• Conduct and reconcile daily, weekly, and monthly inventory counts.
• Maintain cleanliness and organization of all storage areas.
• Report safety hazards and equipment issues promptly.
• Submit work orders for repairs and/or maintenance.
• May attend meetings and contribute to operational planning.
• Communicate challenges and successes of daily operations.
• May collaborate with purchasing to place orders and resolve discrepancies.
• Communicate with foodservice units to forecast inventory needs.
• Maintain records of deliveries, invoices, and inventory reports.
• Operate or supervise the use of equipment such as pallet jacks and hand trucks.
• Ensure all company vehicles and equipment are maintained, inspected, and compliant with safety standards.
• Train staff on proper handling of equipment and vehicle safety procedures.
• Assist with logistics planning and execution for special events, including setup, teardown, and on‑site coordination.
• Oversee transportation of equipment between venues and/or storage areas, ensuring safe, timely, and efficient movement.
• Plans, schedules, coordinates and oversees activities of dining room staff on a daily basis and for assigned events.
• Oversees the set‑up and break down of venue.
• Ensures assigned unit meets and/or exceeds all federal and state health and safety regulations.
• Conveys established policies and procedures.
• Responds to and tracks customer requests, complaints and feedback.
• Prepares regular and/or special reports for use in analyses and projections.
• Performs other related duties as assigned or requested.
• The university reserves the right to add or change duties at any time.

The Qualifiers

• Minimum Education: High school or equivalent.
• Minimum Experience: Three years.
• In addition, two years in storeroom or inventory operations.
• Expertise: Strong organizational and communication skills.
• Ability to lift a minimum of 50 lbs.
• Ability to operate delivery vehicles.
• Proficiency with inventory systems (e.g., CBORD).
• Manager Food Safety Certificate required (within 30 days of hire).
• Valid CA driver's license required.
• Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System.
• A copy of DMV record will be required as a final condition of employment.
• For more information please visit the policy website.
• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

The Trojan Family Rewards

• We offer a wide variety of benefits and programs that support our staff and their families.
• For more information please visit

Salary

The hourly rate for this position is $30.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy AppendixD for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at View phone number on click.appcast.io, or by email at View email address on click.appcast.io. Inquiries will be treated as confidential to the extent permitted by law.