Front Desk Receptionist

Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Profit sharing

Vision insurance

Front Desk Medical Receptionist

Responsible for greeting incoming patients and visitors, answering busy phone system, filing, perform data entry and complete other various front office duties in a fast paced, customer-oriented, clinical environment in accordance with practice guidelines.

Responsibilities

Schedule new patients for appointments, recall appointments, confirm scheduled appointments and monitor ‘no-show’ appointments in an efficient and productive manner

Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person, and retrieve calls from answering service. Always be conscious of having a pleasant phone voice and an upbeat attitude with all patients – patients are our priority.

Greet and identify patients and visitors with a smile as they enter the office in reference to the daily schedule and obtain all required documentation

Provide and collect all necessary patient information and documentation. Request and/or scan appropriate insurance cards and identification cards. Review all forms for completion and refer patients to the website for remote access to forms. Verify that all consent forms are signed, dated and witnessed appropriately prior to procedures. Provide patients with separate document to collect email addresses for email blasts. Enter all patient demographics in EMR accurately, prepare charts and monitor daily patient flow with a team-oriented attitude

Daily financial responsibilities include collecting applicable outstanding balances or new payments, reconciling front desk financial transactions with a high degree of accuracy, and batching out credit card machine

Verify insurance eligibility, retrieve referrals and/or test results from other physician offices and facilities for physician and ultra-sonographer

Travel to satellite offices weekly

Maintain a neat and organized waiting room and escalate any patient complaints to supervisor

Maintain strict confidentiality and adherence to HIPAA and OSHA guidelines

Promote practice in a positive manner

Perform other related duties as assigned*

Skills

Polite, upbeat, and professional attitude when dealing with patients and co-workers

Excellent oral and written communication skills

Telephone Etiquette

Proficient data entry skills

Math Aptitude

Ability to multi-task seamlessly

Good time management skills

Must be energetic and a team player

Must have an understanding of medical insurance; including practice participation and member benefits

Education

High School Diploma or Equivalent Required

Experience

Only candidates with a minimum of one year medical office front desk clerical experience will be considered.

Experience:

Medical receptionist: 1 year (Required)

Medical terminology: 1 year (Preferred)

Computer skills: 1 year (Preferred)

License/Certification:

Driver's License (Required)