BAS Support Specialist

BAS Support Specialist – MD/DC Metro – $75K to $95K + Profit Sharing – Leading BAS/HVAC/R Distributor About the Opportunity: A long-standing leader in HVAC, Refrigeration, and Building Automation distribution is seeking a skilled BAS Support Specialist to join their MD/DC Metro team. This hybrid technical support role is ideal for an experienced BAS technician or controls specialist looking to transition into a customer-facing position with a respected Mid‑Atlantic distributor. You’ll provide real‑time support, product selection guidance, and system layout expertise for contractors working across multiple BAS platforms. Position Details: Title: BAS Support Specialist Location: MD/DC Metro (Maryland, Washington D.C., Northern Virginia) Schedule: Monday–Friday, 9:00 AM – 5:00 PM Status: Full‑Time | Primarily In‑Office with Occasional Field Visits Compensation & Benefits: Salary: $75,000 – $95,000 (Based on Experience) Bonus: Annual Profit Sharing Program Benefits: Medical, Dental, Vision Insurance Retirement: 401(k) Plan PTO: Paid Vacation, Sick Leave, and Paid Holidays Responsibilities: Provide technical support to BAS contractors via phone, email, and remote access tools Assist with presale application guidance, equipment selection, and system layout recommendations Prepare product quotes and support order processing within distributor systems Coordinate deliveries, logistics, and inventory for controls and HVAC/R products Support post‑sale installation, integration, commissioning, and troubleshooting needs Train contractors on BAS platforms and assist with product onboarding Collaborate with manufacturers to resolve technical issues and ensure customer satisfaction Ideal Candidate: 5+ years of hands‑on experience in Building Automation Systems (BAS) Strong knowledge of BAS programming, HVAC system operations, and field controls Solid computer and networking skills, including IP addressing and controller communication Excellent communication, customer service, and problem‑solving abilities Tridium Niagara N4 certification required Experience with Honeywell WEBs, JCI Facility Explorer, or similar platforms preferred This is an excellent opportunity to transition from field service into a stable, growth‑oriented technical support role—while staying closely connected to the building automation and HVAC controls industry. #J-18808-Ljbffr ControlsJobs