Workforce Management Specialist III

Workforce Management Specialist III (Remote/Hybrid) We are seeking a meticulous Workforce Management Specialist for our Workforce Planning and Budget Management team, a pivotal group at the center of Scaled Operations vendor capacity planning, invoicing, and billing. In this role, you will lead the financial lifecycle for external vendor partners, managing purchase orders, approving invoices, processing billing and penalties, and contributing to monthly and quarterly OPEX reporting. This is a high-volume, data-intensive position, requiring comfort working in spreadsheets, extracting information from internal dashboards, and managing extensive datasets. You will also collaborate with automated systems and AI-assisted workflows, so an enthusiasm for adopting innovative and efficient processes is highly valued. Responsibilities Collaborate with cross-functional stakeholders to translate operational demand forecasts into actionable vendor staffing and supply plans. Assist with the monthly production of the Long-Term Forecast for vendor reviewer hours, ensuring its accurate and timely completion. Review, reconcile, and approve partner vendor invoices during the month-end close cycle, offering clarity on cost variance drivers. Manage the billing reconciliation process, resolving billing exceptions, penalties, and fee waiver requests. Provide ad-hoc analysis and support for monthly and quarterly OPEX variance-to-forecast reporting. Extract, organize, and analyze high-volume data sourced from internal databases and dashboards. Liaise directly with external vendor partners to investigate and proactively resolve supply planning issues. Work alongside automated forecasting workflows, identifying edge cases to help optimize overall system accuracy. Qualifications Strong Excel proficiency (including pivot tables, LOOKUPs, and SUMIFs) to analyze invoice details and compile financial reports. Proven ability to extract, validate, and manipulate data from large datasets and internal dashboards. Exceptional attention to detail and strong organizational capabilities. Self-directed work ethic with the capacity to prioritize tasks and manage your own schedule independently. Proactive approach to identifying business trends or anomalies and taking swift action to address them. Practical knowledge of basic accounting principles, financial reporting, and standard internal controls and policies. Experience with Anaplan or equivalent financial planning and budgeting software is a plus. Comfort navigating a tech-forward, AI-augmented financial operations environment is a plus. Compensation & Benefits Pay range is $51 – $56 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several U.S. geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. #J-18808-Ljbffr Crystal Equation Corporation