Auto Adjuster

Claims Inside Auto Trainee Analyst II

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

We are seeking an Auto Claims Adjuster with experience handling auto claims from investigation through resolution. This role will be responsible for evaluating claim details, determining liability, interpreting policy language, and conducting thorough coverage analysis to support claims in the Northeastern states. The ideal candidate will be located in the eastern or central time zone states.

Key Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)

• Identifies customer needs and works to meet those needs using appropriate customer service skills

• Applies a basic understanding of systems and technology used within the company

• Partners to determine subrogation or fraud potential and how to handle

• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Supervisory Responsibilities

• This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Analytical Thinking, Auto Insurance Claims, Automobile Accidents, Automobile Liability, Automotive Repair, Coverage Analysis, Customer Service, Insurance Policies, Multitasking, Policy Interpretation, Task Management, Time Management

Compensation

Base compensation offered for this role is:Auto Trainee Adjuster: $20.77/hr. -$29.57/hr.Auto Adjuster Analyst III: $50,000 -$74,350Auto Adjuster Cons I: $50,000 - $86,400Auto Adjuster Cons II: $56,000 - $93,250Auto Adjuster Sr Cons I: $68,500 -$117,700Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.