Front Desk Receptionist

Receptionist

Required Education • High School Diploma or Equivalent Preferred Education • Associate's Degree or Bachelor's Degree preferred • Equivalent combination of education and experience will be considered Required Qualifications • Minimum 2 years of receptionist, front desk, or customer-facing administrative experience • Proficiency in Microsoft Office 365, including: o Microsoft Teams o Microsoft Word o Microsoft Excel (basic) o Microsoft PowerPoint • Strong verbal and written communication skills • Professional demeanor and excellent customer service skills • Ability to interact effectively with clients, visitors, management, and staff • Strong organizational and multitasking abilities • Ability to work independently and take initiative • Comfortable working in a fast-paced professional office environment • Ability to successfully complete required fingerprinting and background screening Preferred Qualifications • Experience supporting financial services, insurance, or professional office environments • Experience coordinating meetings, conference rooms, and office events • Experience providing administrative and office support

The Receptionist serves as the first point of contact for clients, agents, field management, and visitors. This individual is responsible for creating a positive and professional first impression while managing front desk operations, coordinating office activities, and supporting day-to-day administrative functions. The ideal candidate is polished, highly organized, customer-focused, and capable of managing multiple priorities in a fast-paced office environment. Strong communication skills, professionalism, and attention to detail are essential for success in this role.

Job Duties Front Desk Operations • Greet and assist clients, agents, visitors, and field management personnel • Maintain a professional and welcoming reception area • Serve as the primary point of contact for office visitors • Manage visitor sign-in and guest access procedures Customer Service & Communications • Answer incoming phone calls and direct inquiries appropriately • Respond to emails and communications professionally and promptly • Provide outstanding customer service to internal and external customers • Maintain ongoing communication with leadership and staff through Microsoft Teams Meeting & Conference Coordination • Schedule and reserve conference rooms • Coordinate meeting logistics and room availability • Assist with meeting preparation and setup • Support internal and external meetings as needed Administrative Support • Provide general administrative support to the office • Assist with ad hoc projects and office-related tasks • Support document preparation, printing, and distribution • Maintain office records and administrative files as needed Event & Office Support • Assist with event logistics and coordination • Coordinate catering and guest accommodations • Support room setup and breakdown for meetings and events • Ensure office facilities remain organized and professional Technology & Facilities Assistance • Provide basic troubleshooting support for office-related issues • Coordinate with technical support resources regarding Wi-Fi or technology concerns • Assist staff with office equipment and conference room technology when needed

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**