Bilingual Quality Control Supervisor (English/Spanish)

Bilingual Food Safety & Quality Supervisor (English/Spanish)

Quality Packaging (Qual Pac), a Pro Pac company, is seeking a Food Safety & Quality Supervisor. This role is critical in ensuring that all food safety, quality, and regulatory standards are consistently met in a high-volume, customer-driven environment.

At Qual Pac, our employees are our most important asset. We are committed to integrity, accountability, and delivering on our promises to our customers. If you are passionate about food safety and thrive in a fast-paced production environment, we want to hear from you.

Position Summary

The Food Safety & Quality Supervisor will support and enforce all food safety, quality, and food defense programs in alignment with AIB/FSNS standards, and internal policies. This role works closely with the Food Safety & Quality Manager to ensure audit readiness, regulatory compliance, and adherence to customer-specific expectations on the production floor.

HOURS: 8 am - 5 pm

Pay: $60,000 - $65,000 per year (Based on experience)

Responsibilities and Essential Duties

• Reports to the Food Safety & Quality Manager
• Supports implementation and execution of Food Safety and Food Defense programs
• Monitors production floor activities to ensure adherence to cGMPs, sanitation, and customer requirements
• Verifies completion and documentation of the Master Cleaning Schedule (MCS)
• Conducts routine GMP, sanitation, and internal audits to maintain audit readiness
• Assists in maintaining AIB certification (target score 965+) and supports third-party and customer audits
• Documents non-conformances and works with operations to implement corrective actions
• Assists with Root Cause Analysis and follows through on Corrective/Preventive Action Plans (CAPAs)
• Trains and reinforces food safety, GMP, and quality procedures with production staff
• Supports and monitors chemical control and allergen control programs
• Participates in daily production and customer-focused meetings
• Communicates quality issues, risks, and improvements to management in a timely manner
• Assists with safety initiatives, audits, and incident investigations
• Ensures compliance with Sedex/social responsibility standards where applicable
• Maintains documentation for calibration, sanitation, and inspection records
• Performs other duties as assigned

Knowledge, Skills, and Experience Required

Education:

• High school diploma or GED required

Experience:

• 2–4 years in food manufacturing, packaging, or distribution environment
• Experience supporting a major CPG or customer-specific program (e.g., Frito-Lay, PepsiCo, etc.) strongly preferred
• Prior experience in quality, food safety, or lead/supervisory role preferred

Preferred Qualifications:

• Working knowledge of AIB, GMPs, and food safety compliance standards
• Experience preparing for and supporting customer and third-party audits
• Familiarity with root cause analysis and corrective action processes
• Basic knowledge of Lean Manufacturing tools
• Strong communication skills and ability to work cross-functionally
• Computer proficiency (MS Office, WMS, email systems)
• Experience working with a temporary or hourly workforce
• Bilingual (English/Spanish)
• Ability to work flexible hours, including weekends as needed
• TABC experience or in similar high level regulatory environment

About Pro Pac and Qual Pac Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve every industry, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetic industries, and many more. We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso, and Brownsville, TX; and additional contract packaging / fulfillment operations in Brookshire, TX; Charlotte, NC; and Olathe, KS. Come join a growing group of honest, knowledgeable, and skilled professionals who are dedicated to offering superior products and services to those we serve!