DIRECTOR OF HUMAN SERVICES PAYMENTS
$106.6k - $153.36kCity of New York
Job Description
APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE, OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE
The DSS Bureau of Accounts Payable is responsible for the timely and appropriate authorization and issuance of payments to contractors, employees and other HRA and DHS programs and other outside entities and such other parties to which HRA and DHS makes payments. Included within this responsibility are: Human Service payments. The Human Services Payments Unit within the Finance Office /Division of Accounts Receivable (DAP) comprise of Miscellaneous Contracts & Medical Payments, Employment Program Payments, the operations of Contract Agency Monthly Financial Report (CAMFR) Unit and the Control Bank Disbursement System. Under the direction of the Bureau’s Executive Director and with wide latitude for independent judgment and decision-making, the Director of Human Services Payments will report to the Executive Director within the Division of Accounts Payable (DAP) and oversee the operations of the Human Services Payments Unit. This position is responsible for managing large-scale, high-volume disbursements totaling approximately $10 billion annually, ensuring the accurate and timely issuance of payments to contracted providers, vendors, and community-based organizations across various DSS, HRA and DHS programs. Division of Accounts Payable (DAP)/ The Human Services Payments Unit is recruiting one (1) Administrative Staff Analyst (NM-2) to function as the Director of Human Service Payments who will: - Lead the Contract Agency Monthly Financial Report (CAMFR) Unit, overseeing the release of monthly cash advances to over 744 contract agencies, supporting programs like Public Assistance, Special Grants, LINC, and HEAP.- Direct the Miscellaneous Contracts & Medical Payments Unit, ensuring fiscal integrity and proper disbursement of funds through NYC's Financial Management System (FMS) for services including Emergency Medical Assistance, Homecare, Domestic Violence, and Burial expenses.
- Manage the Employment Contracts Unit, overseeing $137 million in annual payments for programs like Back2Work, WeCARE, and Jobs Plus Expansion.
- Oversee the DHS Payments Unit, responsible for managing payments for over 500 active contracts.
- Direct the processing of approximately 30,000 Medicaid reimbursement claims per month, related to a class-action settlement.
- Develop and enforce accounting policies, internal controls, and financial reporting systems within FMS to ensure compliance and efficiency.
- Verify expenditures and program eligibility through the Passport system and close coordination with HRA/DHS program areas.
- Monitor and enhance unit operations to maximize compliance, fiscal accuracy, and timely fund availability. Work Location: 4 WTC/150 Greenwich Street, New York, NY 10007
Hours/Schedule: 9 AM – 5 PM ADMINISTRATIVE STAFF ANALYST ( - 1002D
Qualifications
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: HRA/DEPT OF SOCIAL SERVICESJob Category: Administration & Human ResourcesSalary Band: $150,000+ Compensation: USD 106602 - USD 153362$154.7k - $257.9k
...oversight, and optimization of all bank-wide payment processing functions. This role ensures... ...payments, Zelle and digital assets. The Director drives operational excellence, risk... ...strategic payment initiatives and client service delivery.Primary Responsibilities:Operational...SuggestedFull timeWork experience placement$212k - $274k
...an experienced operations leader with a proven ability to scale payments and fraud functions in high-growth, regulated environments. You... ...that scale with the business.Your Success ProfileAs the Director of Payments and Fraud Operations, you will lead two critical teams...SuggestedCasual workLocal areaShift work$119.33k - $149.16k
...Brex’s AI-native automation and world-class service eliminate manual expense and accounting... ...own credit, fraud, money movement, and payments, protecting our customers and our company... ...around AI adoption, including when to use human review, how to validate outputs, and how...SuggestedWork at officeRemote workWork from home- Fora Travel in New York City is seeking a Director of Payment Operations to lead the advisor-facing financial operations as Fora scales its platform. You will own booking ingestion, commission tracking, and advisor payouts, partnering with Finance, Product, Engineering,...Suggested
- ...Executive Director, Deposit & Payment Operations About the Company A growing financial services enterprise serving the US from the Southeast. Industry Banking Type Privately Held About the Role The Company is seeking an Executive Director for Deposit...Suggested
- ...on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023,... ...records, including tolerances, alerts, investigations, service levels, and closure. Run operational processes for ACH returns...Full timeContract workWork at office
- ...the regulated infrastructure businesses need to hold, move, and issue stablecoins. Our platform combines custodial wallets, global payment orchestration, and stablecoin issuance. Customers can use each product independently or connect them into a single end-to-end flow....Local area
- Payments Operations Head, Senior Vice President Job Req ID: 26977183 Location(s): City of Taguig, Metro Manila, Philippines Job Type:... ...resiliency plan is current and supports crisis management for critical services. Escalate concerns early to secure senior support for...Temporary workLocal area
$81k - $95k
...Company Most Innovative Companies (2020, 2023) As an Associate, Payments [RCM] at Maven, you will: Review and process complex claims... ...accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and...Full timeContract workWork at officeImmediate startRemote workFlexible hours3 days per week- ...seeking a highly organized and detail-oriented Vendor Operations & Payments Coordinator to support the operational and financial management... ...reconciliation across a wide range of travel experiences and services. Role Overview The Vendor Operations & Payments...
$111.61k - $131.3k
...every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.Job DescriptionThe Payment Services division at U.S. Bank delivers innovative payment solutions, including credit, debit, and prepaid card issuance for consumers,...Full timeWork experience placementLocal area3 days per week- Justworks in New York City seeks a Director of Payments and Fraud Operations to lead two critical teams responsible for moving customer funds securely and protecting against financial crime. You will set strategic direction, ensure compliance with AML standards, and position...
- Sevita is seeking an Operations Management Area Director to lead staff at the program site, ensuring high-quality services for individuals served. The role includes... ...Bachelor's degree with 3-6 years of management in human services, a Master's degree or state-required licensure...Local area
- ...a Billing Operations Specialist in New Jersey to support the full billing cycle. You will generate invoices in NetSuite, process payments, and collaborate with Sales and AR teams to ensure accurate billing and timely collections. The role emphasizes strong Excel skills...
$190k - $225k
...support the successful delivery of TD’s Payments Modernization portfolio, with a primary focus... ..., preferably within banking, financial services, payments, technology delivery, or large-... ..., product and experience remarkably human and refreshingly simple. Our services include...Full timeWork at officeLocal areaWork from homeFlexible hours- ...providing comprehensive case management services to vulnerable clients experiencing housing... ...retention. Monitor and collect monthly rent payments where applicable. Conduct monthly... ...or Bachelor's degree in Social Work, Human Services, or a related field is preferred...Contract workWork at officeRemote work
$90k - $120k
...favorite sports team and meeting world-renowned chefs, this position is for you. You will provide overarching oversight across one Payment Services partner, ensuring consistency, accountability, and operational excellence across the full body of work. You will take on the...Full timeWork at officeLocal areaFlexible hoursWeekend work3 days per week$182.5k - $208.3k
...Sr. Business Manager - Global Payment NetworkThe Global Payment Network is a unique network built for global connectivity and partnership... ..., Finance and others to drive improvement in quality, volume, service, and profitabilityStrategic & analytic orientation: A proven...Full timeTemporary workPart timeLocal areaShift work$182.5k - $208.3k
...Sr. Business Manager - Global Payment Network Summary: The Global Payment Network is a unique network built for global connectivity... ..., Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A...Full timeTemporary workPart timeLocal areaShift work- Ignite your passion for payments innovation by leading customer-centric development, inspiring... ...vision and influence.As an Executive Director in the Banking Payments team, you will... ...technology applications in banking or financial services.Extensive knowledge of the payments...Work visa
- ...support the Liquidity & Account Solutions business within Treasury Services. You will deliver critical financial insights through... ...global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world...Visa sponsorship
- ...help communities thrive by providing direct services to underserved families, supporting... ...funding sources to improve public health and human services. PHS administers funds on behalf... ...and negotiating scopes of work, budgets, payment requests, and programmatic data.Knowledge...Contract workFor contractorsWork experience placementWork at officeMonday to FridayFlexible hours
- ...communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led... ...OVERVIEW The Operations Supervisor provides support to the Director of Operations with the supervision of the overall program...All shiftsShift work
- ...Chief Data & Analytics Office (CDAO) team for Global Banking and Payments is responsible for the strategy, governance, architecture, and... ...Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout...Work at office
$66.3k
...Position Type Full Time Description WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward...Permanent employmentFull timeLive inLocal areaFlexible hoursWeekend work$138k - $168k
...role involves managing partnerships, supporting business development, and operationalizing complex partnerships across loyalty and payments. Candidates should have 5-8 years of experience in business development or related fields, with strong analytical skills. The...Remote workFlexible hours$145k - $195k
...ecosystem. We are looking for a seasoned Senior Manager, Enterprise Payments BD to drive our growth in active accounts and reaffirm Stellar’... ...2B2C payouts and commerce, (2) Global Marketplace, (3) Payment Service Providers, and (4) Neobanks Developing a priority target list...Temporary workWork at officeLocal areaWorldwideFlexible hours- ...a forward-thinking team transforming how businesses experience payments — where your ideas drive real impact and your career grows alongside... ...lifecycle management for small and mid-sized business payment services. You'll act as the voice of the customer, developing scalable,...Work at officeWork visa
$90k - $130k
...Operations: Manage and oversee daily ERA download and posting operations across all payers. Ensure accurate and timely posting of payments, adjustments, and denials into the billing system Monitor ERA file transmissions and resolve failed, missing, or rejected files...Temporary workRemote workOverseasFlexible hours$198.3k - $287.55k
...roles within data, analytics, or financial services organisations Responsibilities... ...as sector lead for strategic Banking or Payments relationships, shaping Moody’s commercial... ...About the Team The Global Business Director team acts as a catalyst to bring Moody’s...Full timeTemporary workShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to DIRECTOR OF HUMAN SERVICES PAYMENTS. Be the first to apply!
- area service manager New York, NY
- member service manager New York, NY
- shared services manager New York, NY
- information technology services manager New York, NY
- service relationship manager New York, NY
- service director New York, NY
- director of program services New York, NY
- director shared services New York, NY
- retail service manager New York, NY
- nurse manager emergency services New York, NY


