Front Office Medical Receptionist (Bilingual - Spanish)

Job Description

Job Description

Are you a welcoming, customer-focused professional with a positive attitude? Our fast-paced oculoplastic surgery practice is looking for a full-time, bilingual Front Office Medical Receptionist to join our collaborative team! As the first point of contact for our patients, you will set the tone for an exceptional patient experience while supporting seamless daily front office operations.

Work Schedule:

• Hours: Monday – Friday, 7:45 AM – 4:30 PM (Full-Time)

Key Responsibilities:

• Warmly greet patients, visitors, and vendors upon arrival.
• Manage high-volume phone lines with professionalism and take detailed messages.
• Schedule patient appointments and process incoming referrals efficiently.
• Register new patients, process paperwork, and maintain medical records.
• Streamline check-in and check-out processes, including copay/payment collection.
• Perform insurance verification and prior authorizations as needed.
• Provide cross-coverage and support to fellow administrative team members.

Qualifications & Skills:

• Language: Fluent in English and Spanish (Required).
• Experience: Minimum 1 year of medical office experience (Preferred).
• Technical Skills: Typing speed of 50+ WPM; experience with EMR systems is a plus.
• Industry Knowledge: Knowledge of cosmetic or oculoplastic services is a plus.
• Education: High School Diploma or GED.
• Soft Skills: Outstanding communication, strong attention to detail, and a team-first mindset.

What We Offer:

• Competitive compensation (commensurate with experience).
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off (PTO) and paid holidays.

To be considered for this position, please ensure you complete the ZipRecruiter Screening Questionnaire during application.

 

\nCompany Description

We are a premier 3-physician private practice and specialized surgery center dedicated to providing exceptional patient care. Our practice offers a full range of oculoplastic and aesthetic services, including functional and cosmetic blepharoplasty, brow lifts, ptosis repair, complex eyelid procedures, and advanced facial rejuvenation (botulinum toxin and dermal fillers).

We pride ourselves on maintaining a warm, supportive, and collaborative work culture where every team member plays a vital role in delivering a top-tier experience for our patients.

Company Description

We are a premier 3-physician private practice and specialized surgery center dedicated to providing exceptional patient care. Our practice offers a full range of oculoplastic and aesthetic services, including functional and cosmetic blepharoplasty, brow lifts, ptosis repair, complex eyelid procedures, and advanced facial rejuvenation (botulinum toxin and dermal fillers).\r\n\r\nWe pride ourselves on maintaining a warm, supportive, and collaborative work culture where every team member plays a vital role in delivering a top-tier experience for our patients.