WORKERS' COMPENSATION SPECIALIST

WORKERS' COMPENSATION SPECIALIST - 43000573

POSITION TITLE: WORKERS COMPENSATION SPECIALIST

DIVISION: RISK MANAGEMENT

BUREAU: STATE EMPLOYEE WORKERS COMPENSATION CLAIMS

CITY: TALLAHASSEE

COUNTY: LEON

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the principles and techniques of effective communication.
• Ability to examine and evaluate data relating to a workers' compensation program.
• Ability to understand and apply applicable rules, regulations, policies, and procedures relating to a workers' compensation program.
• Ability to handle telephone calls in a fast, courteous, and effective manner.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to conduct fact-finding investigations.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to prepare and maintain records relating to a workers' compensation program.
• Ability to negotiate and facilitate resolution agreements.

SPECIAL NOTES:

The anticipated salary range for this position is $48,945.48 - $53,800.00. Employees of the Department of Financial Services are paid on a monthly pay cycle. This position requires a security background check, including fingerprint as a condition of employment. Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BRIEF DESCRIPTION OF DUTIES:

This is a highly responsible and professional position in the investigation, evaluation and payment of workers' compensation claims handled by the Division of Risk Management. Work is performed under the general supervision of the Compensation & Benefits Manager I, but work is performed independently, exercising a great deal of independent judgment. Principle duties consist of the following:

• The Workers' Compensation Specialist conducts detailed investigations of workers' compensation claims from state employees submitted to Risk Management, applies the appropriate laws, and makes a determination of compensability.
• The Specialist evaluates medical reports, authorizes medical treatment, determines if rehabilitation is needed, and authorizes compensation payments and settlements.
• The Workers' Compensation Specialist handles workers' compensation claims that have been assigned to defense counsel by directing defense activity to conform to sound claims handling principles.
• The Workers' Compensation Specialist attends formal workers' compensation mediations and hearings when necessary.
• The Workers' Compensation Specialist assists and advises the Claims Coordinators of various state agencies and universities with questions concerning workers' compensation claims, including but not limited to, questions of coverage, compensability, medical treatment and reporting work related accidents.
• As needed, the Workers' Compensation Specialist monitors the activities of Risk Management's service vendors and also timely and accurately completes all DWC forms necessary for Electronic Data Interchange Reporting.
• The Workers' Compensation Specialist performs other related work as required.