Hospital Manager
Mission Pet Health
Livewell Hospital Manager
Livewell Hospital Managers are builders. In this role, you will help launch, grow, and stabilize a brand-new hospital from the ground up. This means creating the culture, team, and operational rhythm that define long-term success. This role requires grit, energy, and a strong drive to grow a business in close partnership with your Founding DVM and regional leadership. You aren't just managing a clinic; you are establishing a community landmark.
Your impact will include:
- Building the Foundation: You will establish hospital culture, standards, and expectations from day one, implementing Livewell operational playbooks and partnering with the Founding DVM to align medical and business strategy.
- Driving Growth & Community Engagement: You will develop and execute local marketing strategies, building relationships with community organizations and local businesses to champion Livewell's brand presence and drive visit trends.
- Recruiting & Developing a High-Performing Team: You will lead the interviewing and hiring process for all support roles, building a cohesive, growth-oriented team culture and holding teammates accountable to high performance and behavioral standards.
- Owning the Business: You will manage P&L performance, labor costs, and inventory controls. You will identify and execute opportunities to improve profitability and operational efficiency.
- Delivering an Exceptional Client Experience: You will create systems that support hospitality and efficiency, ensuring high-quality service aligned with Livewell standards and proactively resolving client concerns.
What you'll bring to the team:
- High energy, enthusiasm, and a strong growth mindset.
- Demonstrated grit, resilience, and the ability to navigate ambiguous start-up dynamics.
- Experience building and developing teams with a positive, culture-focused leadership style.
- Willingness to learn and own financial performance (P&L, labor, inventory).
- Strong communication and organizational skills with the ability to balance execution and strategy.
- Previous management experience in veterinary, medical, retail, or service environments is preferred.
- De novo or start-up experience (specifically within veterinary medicine) is strongly preferred.
Responsibilities and benefits:
As part of the Livewell and Mission Pet Health family, you are empowered to lead with autonomy while backed by the resources of a nationwide network. We focus on your wellbeing so you can focus on building your team. Note: Eligibility for specific benefits varies based on role and hours worked.
Competitive compensation, total wellbeing, financial security, professional growth, the power of a network, and valuable perks.
About Mission Pet Health:
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 900+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.
EEO statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
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