Operations Coordinator

Job Title

This role will support day-to-day fulfillment, shipping, inventory, and administrative operations at our HQ office.

Key Responsibilities

Manage daily fulfillment and shipping from the HQ office.

Coordinate with UPS representatives to ensure daily pickups are completed.

Maintain accurate inventory counts for samples, marketing materials, packaging supplies, and other HQ inventory.

Monitor packaging and shipping supplies and reorder as needed.

Enter and maintain shipment tracking information in the ERP system.

Track orders and shipments through customer portals and internal systems.

Maintain IT equipment inventory and communicate equipment or supply needs.

Assist with resolving shipping, inventory, and fulfillment issues.

Maintain operational trackers and records as needed.

Support the Operations team with additional day-to-day tasks and project

Required Skills and Experience

Two or more years of operations, shipping, or administrative experience

Strong organizational skills with attention to detail

Clear written and verbal communication

Proficiency with Microsoft Outlook and Excel

Comfort working with data, trackers, and reports