Director of Surgical Services
Community Health System
East Georgia Regional Medical Center is seeking a full time Nursing Director of Surgical Services. Why You'll Love Working Here * Comprehensive Health Coverage - Medical, dental, and vision plans to keep you and your family healthy. * Future Security - 401(k) with employer matching to help you build long-term financial stability. * Competitive Pay & Full Benefits - A salary and package designed to reward your expertise and dedication. * Paid Time Off - Generous EIB and vacation time to support work-life balance Job Summary The Director, Surgical Services provides strategic leadership and operational oversight for the surgical services department, ensuring the delivery of safe, high-quality patient care. This role is responsible for departmental planning, regulatory compliance, financial management, and fostering collaboration among multidisciplinary teams. The Director promotes a culture of excellence, innovation, and continuous improvement to optimize surgical outcomes, patient satisfaction, and operational efficiency. Essential Functions * Oversees daily operations of the Surgical Services department, ensuring effective scheduling, staffing, and resource allocation to support safe and efficient patient care. * Leads quality improvement initiatives to enhance patient safety, surgical outcomes, and operational performance. * Collaborates with surgeons, anesthesiologists, nursing staff, and other stakeholders to coordinate surgical schedules, optimize patient flow, and facilitate interdisciplinary communication. * Recruits, hires, and retains highly qualified surgical services staff, providing mentorship, fostering professional development, and promoting continuing education opportunities. * Monitors and evaluates patient care processes and outcomes, addressing patient concerns and implementing strategies to improve satisfaction and experience. * Drives initiatives to create and sustain a positive work culture, achieving employee satisfaction and retention goals through effective leadership and management practices. * Responds to and resolves patient care issues, complaints, and incidents, conducting investigations and implementing corrective actions as necessary. * Maintains current knowledge of industry trends, clinical best practices, and emerging technologies, ensuring the department remains competitive and compliant with evolving standards. * Establishes and monitors key performance metrics, using data-driven insights to identify opportunities for improvement and to measure departmental success. * Collaborates with Supply Chain and Procurement teams to manage inventory, surgical instruments, and equipment, ensuring availability and proper utilization. * Participates in strategic planning and organizational initiatives to expand surgical services and enhance the facility's market position. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Leadership Responsibilities * Supervision and Staff Management * Provides leadership, mentorship and professional development opportunities for departmental staff. * Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues. * Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development. * Strategic Planning and Financial Oversight * Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning. * Monitors expenditures, ensuring cost-effective delivery of services. * Evaluates and implements new technologies to enhance operational efficiency. * Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies. * Quality Assurance and Regulatory Compliance * Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards. * Participates in audits, inspections and accreditation processes as applicable. * Follows established quality control practices to ensure accuracy, consistency and safety. * Collaboration and Communication * Works closely with leadership teams to coordinate and improve service delivery. * Stays up-to-date with industry advancements, new technologies, and regulatory changes. * Staff Responsibilities * May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job. Qualifications * Bachelor's Degree in relevant field required or * Seven (7) plus years of direct experience in lieu of a Bachelor's degree required * Master's Degree preferred * 3-5 years of experience in closely related field with Bachelor's degree required * 3-5 years of previous leadership experience preferred Knowledge, Skills and Abilities * Strong leadership, organizational, and communication skills. * Ability to collaborate with interdisciplinary teams and manage cross-functional relationships. * Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement. * Communicate effectively with leadership, team members, and stakeholders. * Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines. * Problem-solving and critical thinking skills. * In depth knowledge of industry best practices and regulatory compliance (if applicable). * Strong organizational and time management skills. * Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. Licenses and Certifications * RN - Registered Nurse - State Licensure and/or Compact State Licensure required * BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required * ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required INDLEAD
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