Host Person
$17 - $19 per hourMirbeau Inn and Spa
Mirbeau Host PositionAt Mirbeau, we've spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we're committed to creating a workplace where our people feel supported, respected and empowered to grow. That's why health, balance and well-being are core values in everything we do.Hosts at Mirbeau are the welcoming face of a refined, wellness-centered dining experience. In this role, you will set the tone from the moment guests arrive—greeting each with genuine warmth and professionalism, expertly managing reservations and seating to ensure seamless service, and creating memorable moments through every interaction. As a valued member of our Forbes-rated front-of-house team, you will anticipate guest needs thoughtfully and contribute to delivering elevated hospitality that leaves lasting impressions.Pay Rate: $17.00 to $19.00 per hour. Schedule - Wednesday & Sunday 4pm - 9pmJob Responsibilities:Guest Experience & Service Greet guests warmly and professionally using Forbes and Mirbeau approved language standardsEscort guests to their tables, present menus, and provide a brief overview of the restaurantOffer basic menu knowledge and make recommendations when requestedEnsure guests receive prompt, courteous service at all timesRespond to guest complaints or concerns promptly and graciously, or escalate to management when necessaryThank guests upon departure and extend a sincere farewellReservations & Seating Answer all dining room telephone calls and respond to reservation inquiriesManage reservations via phone, in-person, and reservation systemsCoordinate table assignments to balance server sections and optimize flow- ensuring no dining section is overlooked or overbookedReceive and process group reservation memos from the Sales DepartmentDining Room Operations Ensure tables, silverware, and glassware are clean and properly set prior to serviceMonitor the dining room for cleanliness, ambiance, and guest needsRefill water and assist with other beverage service as neededAssist servers during peak service periods when appropriateDecorate or set up the dining room for special events as neededSupport smooth guest transitions between seatingsAdditional Responsibilities Collaborate with the spa reception team for coordinated guest experiencesMaintain a polished, professional appearance and demeanor at all timesProvide accurate information about restaurant and spa services to guestsUphold health, safety, and hygiene standards in all front-of-house areasPromote a calm, serene atmosphere in alignment with the spa restaurant brandAssist with additional as assigned by managementQualifications, Skills & Educational Requirements:Education & Experience Prior experience in a host/hostess, guest services, or front-of-house role preferredExperience in fine dining, elevated hospitality or spa environments is strongly desiredFamiliarity with reservation management systems is a plusBasic knowledge of food and beverage service standardsUnderstanding of dining room etiquette and refined guest service strongly preferredSkills & Abilities Outgoing, charismatic personality with excellent interpersonal skillsStrong written and verbal communication skillsAbility to maintain a polished, professional appearance aligned with Forbes and Mirbeau refined standardsExcellent organizational skills and ability to multitask in a fast-paced, detail-oriented environmentAbility to remain composed and gracious under pressureDemonstrated commitment to exceptional guest service and hospitality standardsWillingness to collaborate with both front-of-house and back-of-house teams, as well as other departments as needed to ensure a seamless experience for all guestsFlexibility to work evenings, weekends and holidays as needed is requiredPhysical ability to stand and walk for extended periods and move efficiently throughout the dining venueEmployee Perks and Company Incentives:Discounted rates for services and retail items within the spa!!401K with company matchMedical, Dental, Vision and Life Insurance PlanEmployee Assistance Program and ResourcesPaid time off for full-time AND part-time employees!!Holiday PayCareer advancement potential within the companyAnniversary Program!!Work Performance IncentivesAnd more!!!Only the best know that genuine hospitality is felt in every thoughtful detail. Come find your balance- and your future- with us.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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