Orthodontic Treatment Coordinator

Job Description

Job Description

About the Role:

NBC Orthodontics Incorporated is looking for a passionate and people-focused Orthodontic Treatment Coordinator to join their growing team in Georgetown, TX! In this role, you'll be the welcoming face that guides new and existing patients through their orthodontic journey — from initial consultation to treatment acceptance. If you love connecting with people and making a real difference in their smiles and confidence, this is the opportunity for you.

Responsibilities:

• Conduct new patient consultations and present personalized treatment plans clearly and confidently
• Educate patients and families on orthodontic treatment options, timelines, and financial arrangements
• Coordinate patient scheduling, follow-ups, and case starts to ensure a seamless experience
• Manage financial agreements, insurance verification, and payment plan discussions
• Maintain accurate patient records and treatment documentation in practice management software
• Collaborate closely with orthodontists and clinical staff to support case progression
• Follow up with prospective patients to maximize treatment acceptance rates

Requirements:

• Prior experience as a Treatment Coordinator or in a dental/orthodontic office setting preferred
• Strong communication and interpersonal skills with a patient-first mindset
• Ability to explain treatment plans and financial options in a clear, compassionate manner
• Familiarity with dental or orthodontic practice management software (e.g., Dolphin, Orthotrac)
• Experience with dental insurance verification and billing processes is a plus
• Highly organized with strong attention to detail and ability to multitask in a fast-paced environment
• Positive, professional demeanor with a genuine passion for patient care

About Us:

NBC Orthodontics Incorporated is a trusted orthodontic practice dedicated to creating beautiful, healthy smiles for patients of all ages in the Georgetown, TX community. Our team is known for delivering exceptional, personalized care in a warm and welcoming environment that keeps patients coming back and referring their friends and family. We pride ourselves on fostering a supportive, team-oriented workplace where every member is valued and empowered to grow.