Homecare Customer Service Manager - Flexible Hours & Growth

Customer Service Manager- Homecare All Ways Caring HomeCare All Ways Caring HomeCare Join our Tucson, AZ team as a Customer Service Manager (CSM) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience, with bilingual English-Spanish fluency preferred An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency-someone ready to make a real impact in the Tucson community A people-person who is friendly, compassionate, and able to build positive relationships and partnerships-someone passionate about improving the lives of those we serve Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Valid driver's license and auto insurance Excellent customer service skills All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit Follow us on Facebook and LinkedIn. Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Referral bonuses. Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities