WMS System Specialist

Position Job Posting Title: WMS System Specialist Time Type: Full Time Division: Solutions Location: USA – Bridgeport, 48809 Al-227 Position Description Summary WMS System Specialist / Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on‑site level 1 support. Principal Accountabilities Configure WMS system to meet business processes. Serve as single point of contact and liaison between customer, operations and Contract Logistics IT. Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; Escalate to IT Support when necessary. Clearly document details of WMS issues, including steps to recreate the issue when escalation is required. Be knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle‑mounted RF, printers, workstations and other IT equipment associated with WMS systems. Assist in training new hires on WMS. Participate in cross‑functional improvement projects. Clearly document and communicate system change requests. Ensure adherence to WMS best practices per defined standard operating procedures and work instructions. Pursue continuous personal and organizational improvements. Maintain a high level of quality in work performed. Maintain a clean and safe work environment. Follow all SOP and safety guidelines. Demonstrate knowledge and understanding of business operations. Possess excellent interpersonal and communication skills. Perform all other duties deemed necessary to support the WMS system and operation. Working Environment Assignment Complexity – Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercise judgment within defined procedures and practices to determine appropriate action. Accountability – Use professional concepts and corporate policies and procedures to solve a variety of problems. Impact of Decisions – Moderate impact on corporate operations and fiscal health. Working Relationships – Regularly interact with peers, customers, and management concerning matters of moderately complex scope and discretion. May supervise and provide direction to staff. Scope – Work on problems complex in scope. Normally receive general instructions routine work, detailed instruction on new assignments. Essential Functions The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Knowledge and Skills Solid interpersonal and analytical skills. Good organizational and administrative skills. Good interpersonal communication skills, both oral and written. Bachelor's degree or equivalent strongly preferred. Knowledge of MS Office systems. Warehouse Management System experience. Knowledge of warehouse operations best practices. Generally prefer 1‑4 years of related experience. Must be able to pass any required background checks and drug and alcohol tests. Compensation Expected base pay range: $70,000.00 – $80,000.00 annual. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Benefits Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr