Program Manager

Role Description

The Program Manager will provide oversight for statewide assessment programs. They may be responsible for either multiple small projects or for one larger project within a program, which often requires multiple resources and cross-functional integration. Program Managers serve as the client contact for a key program component. Within their area of responsibility, successful Program Managers will ensure adherence to contract specifications, scope, schedules, and budgets, with a focus on the delivery of the technical and administrative components of CAI’s computer- and paper-based testing programs.

Job Responsibilities

• Manages all day-to-day operational aspects of assigned program or project; drives timely and clear communication with project stakeholders.
• Works directly with clients, subcontractors, and internal teams to ensure that all plans and schedules are viable and that clear lines of communication are established.
• Tracks deliverables against the SOW, escalates risk, participates in risk mitigation sessions, and coordinates change requests across functional teams.
• Ensures established operational and quality control processes are followed; identifies gaps and works with functional teams to close them.
• Develops meeting agendas, leads regular internal and external project meetings, and documents decisions.
• Provides input regarding project staffing plans and the delegation/assignment of project responsibilities.
• Interprets and documents software requirements and enhancement requests from clients; captures configuration specifications and works with software team to implement; performs UAT to ensure client expectations are met; ensures all administration ancillary materials are clearly written and delivered on time.

Qualifications

• Demonstrated experience working with English Language Proficiency (ELP) assessment programs and knowledge of related policy environment.
• Minimum of 4 years of progressively increasing responsibility managing tasks and projects in a fast-paced environment.
• Experience with professional development needs for teachers of English learners.
• Prior experience with project management software and databases.
• Experience working in large-scale assessment strongly preferred.
• Project Management Professional (PMP) certification, or equivalent, strongly preferred.
• Experience working with government clients.

Location

Fully Remote, USA. Must live and work within the USA.

Application Process

To apply for this opportunity, simply click on the “Apply” button and submit a cover letter and resume.

Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.