Patient Services Representative

Patient Service RepresentativeJoin our Ophthalmology team in Brunswick ME! We provide exceptional patient care and a supportive, team-focused environment. Our mission is to ensure every patient receives a seamless and positive experience from check-in to check-out.The PSR plays a vital role in creating a welcoming, compassionate experience for every patient. In this position you’ll build meaningful connections with patients and support their healthcare journey. If you enjoy helping others, thrive in a fast-paced team-oriented environment, and are passionate about exceptional customer service, we’d love to have you join us!Key Responsibilities:Greet patients, answer telephones, and schedule appointments with professionalism and empathy.Provide administrative and clerical support for the office.Maintain accuracy with records and documentation.Collaborate with team members to ensure smooth daily operations.We offer an excellent career growth pathway! With an opportunity for advancement to a Patient Service Specialist position after 6 months of experience, PSR/PSS have an opportunity to continue their career growth, paving the way for a meaningful and lasting career in administrative support.Summary: This position consists of 40 hours per week, Monday-Friday 8:00a-4:30p The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.Required Minimum Knowledge, Skills, and Abilities (KSAs)Education: High school diploma or GED preferred.License/Certifications: N/AExperience: Previous office experience with medical office experience preferred.Additional Skills/Requirements Required: N/AAdditional Skills/Requirements Preferred: Proficient computer skills.MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.The pay range for this position is $19.87 to $23.75 per hour. Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives. Maine Medical Center