Shipping/Logistics Clerk
dreamGEAR LLC
Job Description
Job Description
Job Summary
A leading manufacturer of consumer products sold to major retailers across North America, Europe, and Asia, with headquarters in the Greater Los Angeles area, is seeking an experienced Shipping/Logistics Clerk to coordinate daily outbound shipments in a fast-paced distribution environment. This position works closely with other company personnel to ensure orders are accurately processed, routed, documented, scheduled, and shipped on time.
The Shipping/Logistics Clerk utilizes SAGE 100 and a logistics system , follows customer routing guides, prepares shipping documentation, supports EDI/ASN requirements, schedules carrier pickups, tracks shipments, and resolves routine shipping issues.
Key Responsibilities
- Process accurate shipment and order information in SAGE 100 and related logistics systems .
- Follow customer-specific routing guides, shipping requirements, labeling standards, and delivery instructions .
- Schedule daily carrier pickups and delivery appointments .
- Prepare and verify BOLs, packing slips, shipping labels, and required shipping documentation .
- Support EDI/ASN requirements and assist with resolving shipment or system issues.
- Track and trace shipments and follow up with carriers regarding delays, missed pickups, or delivery exceptions.
- Coordinate with Warehouse Operations to ensure orders are accurate, properly prepared, and ready for pickup.
- Communicate with carriers, customers, Sales, Customer Service, and Warehouse teams regarding shipment status and requirements.
- Obtain freight quotes and assist with carrier selection and coordination.
- Troubleshoot shipment discrepancies, including shortages, damages, missing shipments, routing issues, and documentation errors.
- Assist with freight claims and provide supporting documentation as needed.
- Maintain accurate shipping records, logs, and shipment documentation.
- Provide routine shipment status updates and reports to management.
- Perform other shipping and warehouse administrative duties as assigned.
Required Skills & Qualifications
- 1–3 years hands-on shipping/logistics experience.
- High school diploma or equivalent required.
- Experience with ERP, WMS, TMS, or shipping systems ; SAGE 100 experience is a plus.
- Proficiency with Microsoft Office, particularly Excel.
- Experience in retail distribution, consumer products, or consumer electronics is a plus.
Work Environment
- Regular interaction with warehouse personnel, drivers, carriers, and other visitors.
- Occasional overtime may be required based on business needs.
$17.5 - $20 per hour
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