Remote Student Success Advisor
Cengage Group
Cengage Group is hiring for a Tier 2 Student Advisor to deliver high-quality customer service in a fast-paced, structured call center. You will handle inbound and outbound contacts via case management software, phone, and chat, resolving learner issues with empathy and accuracy. We value a customer-first mindset, strong communication, and the ability to multitask across platforms while maintaining professional and compassionate support. #J-18808-Ljbffr
Vacancy posted 12 hours ago
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