Field Service Technician - Industrial X-Ray Systems

Field Service Technician

Join a global technology leader and take your technical career to the next level.

North Star Imaging (NSI) is a worldwide leader in 2D digital radiography and 3D computed tomography equipment. As part of Illinois Tool Works (ITW), a Fortune 250 company, we combine the agility of a specialized technology business with the strength and stability of a global industrial powerhouse.

We are seeking a highly skilled, customer-focused Field Service Technician with strong experience in electrical/electronic troubleshooting to deliver world-class technical support and service for advanced industrial X-ray systems.

***Based in Rogers or the Minneapolis / Saint Paul metro area (Relocation Assistance Available)***

Why This Role Stands Out:

• Work with cutting-edge 2D and 3D imaging technology.
• Be the trusted expert customers rely on to keep mission-critical equipment running.
• Enjoy extensive travel and hands-on problem-solving in dynamic industrial environments.
• Build a long-term career with exceptional development opportunities.

What You'll Do:

As an NSI Field Service Technician, you will:

• Install, maintain, troubleshoot, and repair industrial X-ray equipment.
• Diagnose and service electrical and electronic controls, PCs, PLCs, and motion control systems.
• Provide on-site technical support and training to customers.
• Ensure equipment performance, reliability, and customer satisfaction.
• Represent NSI with professionalism and technical excellence at customer facilities.

What We're Looking For:

We're seeking qualified candidates who bring:

• Strong experience in electrical/electronic troubleshooting
• Knowledge of PC systems, PLCs, and motion controls
• A proactive, customer-first mindset
• The ability and willingness to travel to customer sites.
• Excellent communication and critical thinking skills
• A commitment to safety and technical precision

Requirements:

• Valid driver's license
• Ability to pass pre-employment screenings and background checks

If you're a technically driven professional who thrives on solving complex challenges and enjoys working in the field, we invite you to join NSI and become part of a team that sets the global standard in industrial imaging technology.

Apply today and power the future of precision inspection.

Take this opportunity to join a professional and successful team where you can make a significant impact immediately. Enjoy competitive compensation and generous benefits that include health, dental, life and LTD insurance, paid parental leave, 401k (with match), and a generous tuition reimbursement program.

Compensation Information:

The pay range for this position is $33 - $40 an hour, depending on education and experience.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local laws.