Manager Patient Care Services

Position Summary: Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care.Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction. Responsibilities: Maintains operational responsibility for nursing and health care services on the unit. Promotes positive customer relations with physicians, patients, families, visitors and employees.Follows up on complaints and provides feedback.Monitors level of patient, staff and physician satisfaction. Promotes collaboration regarding patient care issues with various staff levels and disciplines. In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities. Plans unit conferences, educational endeavors, and in-service meetings for staff. Qualifications: Required: Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience OR associate’s degree with 5 years of nursing-related experience Licensed as a Registered Nurse to practice nursing in Michigan BLS Certification Preferred: Master’s degree in a related program A minimum of 2 years’ leadership experience ACLS Certification Additional Information Schedule: Full-time Requisition ID: 26004407 Daily Work Times: 7:00am-3:30pm Hours Per Pay Period: 80 On Call: Yes Weekends: No #J-18808-Ljbffr McLaren Health Care