Full-Time Assistant Center Manager

Assistant Center Manager The Assistant Center Manager supports the Center Manager in the day-to-day operation of the center and helps ensure exceptional customer service, operational excellence, and team performance. This position assists with supervising staff, managing workflow, maintaining operational standards, and supporting sales growth. The Assistant Center Manager may be required to open and close the center independently and serve as the manager on duty when the Center Manager is unavailable. The ideal candidate is a motivated leader who enjoys working in a fast-paced retail environment, can effectively coach team members, and is committed to delivering outstanding customer experiences. Responsibilities Assist with recruiting, on-boarding, training, scheduling, and coaching associates Help supervise daily center operations and ensure compliance with company standards and procedures Open and close the center independently when required Monitor team productivity and customer service performance Assist with resolving customer concerns and service issues professionally Support sales initiatives and promote products and services to customers Help develop and implement local marketing initiatives Manage inventory levels and order supplies as needed Review employee time sheets and assist with payroll preparation Assist with weekly and monthly reporting, including operational and financial metrics Maintain center cleanliness, organization, safety, and equipment readiness Handle shipping, printing, mailbox, and other center services as needed Lift and move packages weighing up to 45 pounds Perform other duties as assigned Qualifications High school diploma or GED required College coursework, technical school, or advanced education preferred Minimum one year of supervisory or leadership experience in retail, logistics, printing, shipping, or a related industry Strong leadership, communication, and problem-solving skills Excellent customer service and sales abilities Strong computer skills, including Microsoft Office, Adobe applications, email, and internet-based systems Experience with cash handling, POS systems, and daily operational procedures preferred Ability to multitask and thrive in a fast-paced environment Bilingual English/Spanish preferred Ability to stand for extended periods and perform physical job duties Availability to work Saturdays and occasional Sundays What We Offer Competitive hourly pay based on experience Opportunities for advancement and professional growth Performance-based incentives Supportive team environment Paid training The Assistant Center Manager plays a key role in helping the center achieve operational, customer service, and financial goals while preparing for future leadership opportunities within the organization. #J-18808-Ljbffr The UPS Store Kissimmee #1816