Senior Electro-Mechanical Field Service Specialist (Compactors, Balers & Dock Systems)

Job Description

Job Description

Senior Electro-Mechanical Field Service Specialist (Compactors, Balers & Dock Systems)

Location: Grand Rapids, MI (travel across Michigan) | Employment: Direct hire, full-time

Compensation: $35–40/hour (based on experience) | Schedule: Monday–Friday, 8:00–4:30

On-Call: 1 week in 4, 2-hour response window (double-time pay for after-hours/weekend calls)

Travel: Michigan-based with company service van

About the Company and the Work

Pro Services is partnering with Rightman Industrial to add a senior field expert to a high-performing service team. Rightman Industrial focuses on waste recycling equipment and loading dock systems across automotive, food, and commercial facilities. They’re growing, values-driven, and serious about craftsmanship, customer care, and teamwork.

As the most seasoned field professional on the crew, you’ll be the person others call when the problem gets tricky—owning complex diagnostics, leading quality repairs, and setting the standard for safety and communication on site.

A Day in the Life

It’s 7:55 a.m. in Grand Rapids. You review dispatch notes, stock your van, and head out to a customer with a PLC-driven compactor throwing intermittent faults. You trace the issue inside a live panel, meter in hand, and isolate a failing relay on a 480V three-phase system. By midday, you’re reinforcing a dock understructure with stick welds. Before close, you brief the customer, update service records, and take a call from a junior tech asking for guidance—walking them through meter technique and sensor checks.

What You’ll Tackle

• Diagnose and repair industrial trash compactors, balers, and loading dock equipment at customer locations across Michigan.
• Lead electrical troubleshooting inside live panels: relays, PLCs, limit switches, step-down transformers, sensors, motors; voltages spanning 0–24V, 110–240V single phase, and 480V three-phase.
• Execute mechanical and hydraulic work: shafts, bearings, gearboxes, conveyors, compactor walls/floors, cylinders, directional valves, and pressure switches—including pulling assemblies for shop rebuilds as needed.
• Perform on-site fabrication and welding (stick) to repair sheet metal on chutes/hoppers and reinforce dock structures.
• Represent Rightman Industrial with clear communication to dispatch, the service manager, and customers—closing the loop before you roll.
• Mentor Level 1–2 technicians, sharing best practices and ensuring safe, thorough, and efficient work.

What You Bring

• 3+ years in industrial maintenance or field service with strong, hands-on electrical skills (this is a senior/Level 3 role).
• Fluency in cabinet wiring, control panels, motors, sensors, and meter usage—able to teach others.
• Experience with mechanical and hydraulic troubleshooting; proficient in stick welding.
• Working knowledge of Allen-Bradley and Siemens components is a plus.
• Leadership mindset with experience training, mentoring, or leading technicians.
• Valid driver’s license and clean driving record; willingness to secure a chauffeur’s license (Rightman covers the cost).
• Independent, self-directed work style with consistent communication to the shop.
• Personal basic hand tools (specialty tools, welding equipment, and service vehicle provided).

Life on the Road

You’ll manage your own van and schedule across Michigan—primarily Grand Rapids and West Michigan—with routes that can extend to metro Detroit or the Upper Peninsula. Overnight travel is rare (a couple of times a year for larger installs) and scheduled well in advance. On-call rotates about one week in four, including holidays, with a two-hour response commitment and double-time for after-hours/weekend calls.

Pay, Perks, and Support

• $35–40/hour starting range (experience-based) with standard overtime after 40 hours and double-time for after-hours/weekend calls.
• Company service van, fuel, and specialty tools provided; you bring core hand tools.
• Comprehensive health insurance, HSA, and paid time off.
• Structured first 90 days: ride-along in week one; simple jobs solo by week two; fully autonomous by 30 days—with shop support throughout.
• Small, values-led company with real career growth and territory ownership.

Physical Requirements & Safety

Regularly lift and carry 21–50 lbs; occasionally handle heavier components (e.g., electric motors) with a forklift, come-along, or second person. Work includes standing, walking, kneeling, crouching, and occasional ladder/scaffold use on wet, oily, or uneven surfaces. Required PPE: safety glasses, safety vest, steel-toe boots, gloves, and welding protection.

Ready to Apply?

Pro Services’ Workforce Solutions team is recruiting for this opportunity on behalf of Rightman Industrial. If you’re an electrically strong service pro who takes pride in mentorship and wants to own a territory with a team that backs you up, let’s talk.

Core Proficiencies

• Driver’s License
• Equipment & Mechanical Troubleshooting
• 120/208/240/480 Voltage Systems
• Motor Replacement/Repair/Maintenance
• Electrical Troubleshooting & Electronic Systems
• Maintenance and Repair
• Field Service Readiness
• Industrial Electrical Systems
• Mechanical Systems & Component Repair
• Lockout/Tagout (LOTO)
• Electrical Schematic Reading
• Equipment Repair & Maintenance
• Excellent Communication