OTC Collections Analyst

OTC Collections Analyst

A leading digital streaming network seeks an OTC Collections Analyst to manage a high-volume advertising accounts receivable portfolio, drive collections efforts, resolve customer payment discrepancies, support cash flow objectives, and provide reporting and analysis within the Order-to-Cash (OTC) organization. This role plays a critical part in reducing aged receivables, improving cash collections, and maintaining strong relationships with advertising clients and internal stakeholders.

OTC Collections Analyst Responsibilities:

• Manage and actively collect on a large Ad Sales Linear Network accounts receivable portfolio, including customer outreach via phone and email, follow-up on past due accounts, payment trend monitoring, and resolution of aged receivables to maximize cash flow and minimize bad debt exposure.
• Investigate, manage, and resolve billing, payment, and customer account discrepancies while coordinating with Ad Sales, Customer Service Representatives, Credit, Cash Application, and other internal stakeholders to ensure timely resolution and payment.
• Prepare, analyze, and maintain reporting related to collections performance, aging, DSO, cash forecasting, discrepancy tracking, account reconciliations, month-end activities, and management reporting using advanced Excel functions and multiple ERP systems.
• Support customer requests, including account statements, invoice copies, reconciliations, backup documentation, refund requests, remittance follow-up, and audit support while maintaining accurate records and AR ledger integrity.
• Collaborate with cross-functional teams and leadership to achieve cash collection targets, participate in aging reviews, support month-end close activities, escalate financial risk concerns, and contribute to process improvements within the OTC organization.

OTC Collections Analyst Qualifications:

• 2+ years of Accounts Receivable, Collections, Order-to-Cash, Credit & Collections, or related financial operations experience.
• A bachelor's degree in Accounting, Finance, Economics, or a related field is preferred.
• Advertising industry experience may be considered in lieu of direct collections experience.
• General knowledge of accounting principles and accounts receivable processes.
• Strong Microsoft Excel skills, including Pivot Tables, VLOOKUPs, formulas, data analysis, reporting, and spreadsheet management.
• Proficiency with Microsoft Word and other Microsoft Office applications.
• Experience working within enterprise-level organizations and high-volume transactional environments.
• Experience with ERP systems is preferred.
• Collections experience is preferred.
• Advertising, media, cable, or ad sales industry experience is preferred.
• Bilingual language skills are preferred.

Shift: 8:30 am to 5:30 pm.