Program Manager

Role Description

Program Manager will lead and support assigned new product development projects, programs and initiatives of medium to high complexity applying project management expertise to support the company and group’s strategy. Manage assigned projects through the various stages of the project lifecycle, from concept to mass production. This role ensures that all programs and projects follow standard procedures and governance used in the management and deployment of programs. Develop project plans w/milestones and financials, and provide management and guidance toward successful collaboration with multi-functional groups and direct project team responsible for implementation of Jabil’s strategies.

Work location: Claremont, NH-Austin, TX; Remote- USA, up to 50% travel expected both US Domestic and International; Relocation is available.

What will you do?

• Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution.
• Build team(s) to address the project goals and objectives for assigned projects.
• Collaborate with customer (internal or external) from requirements gathering through product acceptance.
• Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
• Review project schedules with functional project managers and project coordinators allocated to projects.
• Provide guidance and motivation to project teams to successfully achieve project goals and corporate initiatives.
• Communicate project objectives in terms of overall strategic business objectives.
• Serve as interface with customers, vendors, stakeholders and project sponsor(s) and devise creative solutions to critical customer and user needs.
• Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics.
• Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints.
• Obtain and summarize current project information and milestone status versus project performance baseline.
• Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks.
• Management of Resource capacity and time tracking allocated to assigned projects.
• Financial Management and analysis of costs for assigned projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.
• Accountable for overall project success - including cost, schedule, quality, and scope management.
• Balance the cost, schedule and time frames against the enterprise level project requirements.
• Report project status, issues and implemented solutions as well as evaluations and assessments of the results.
• Provide leaders with updates, including greatest opportunities for improvement.
• Recognize potential problem areas against the plan and identify and implement alternative solutions.
• Identify best cost solutions to reduce cost by streamlining processes and systems.
• Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required).
• Participate in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company.
• Drive continuous improvement through trend reporting analysis and metrics management.
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
• Coach others through difficult decision making situations.
• Engage and collaborate with customers within Jabil to obtain greater understanding of and evaluate.
• Design clear and consistent messages for a variety of diverse audiences (including Executive level), ensuring relevance and effectiveness of delivery.
• Working closely with communications, stakeholders, and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business.
• May perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree required (Engineering/Technical field is preferred).
• 8-12 years work-related experience required in project management or related discipline is required.
• A combination of education, experience, and/or training, will be considered.

Requirements

• Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies.
• Ability to collaborate with employees in all Jabil facilities and job roles to achieve the desired results.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
• Ability to travel as needed, up to 50% both domestic and international.

Preferred Qualifications

• Project Management Professional (PMP) certification preferred.

Benefits

• Hiring Range: $100,100 – 140,100 – 180,200 USD Annual.
• Location: Claremont NH USA, Austin TX USA, or Remote USA. Up to 50% travel required- primarily domestic travel; relocation is also available.