Loan Processing and Operations Associate

Role Description

• Manage loan files from application through closing, ensuring accuracy and timeliness
• Coordinate with borrowers, loan officers, lenders, and third parties to move files forward
• Review borrower documentation (income, assets, credit, property) for completeness and consistency
• Track and manage conditions, deadlines, and closing timelines across multiple files
• Identify and resolve issues that could delay closing
• Communicate clearly with all stakeholders on status, next steps, and outstanding items
• Ensure files meet internal standards and lender requirements
• Support closing coordination, including final document review and funding readiness

Qualifications

• Bachelor’s degree required
• 2+ years experience in mortgage processing, closing, or financial services operations
• Strong attention to detail and ability to manage multiple files at once
• Clear and professional communicator
• Highly organized with strong follow-through
• Ability to work quickly and hit deadlines in a fast-paced environment
• Ownership mindset — you take responsibility for getting files across the finish line

Benefits

• Health, dental, and vision insurance
• 401(k)
• Flexible paid time off
• Remote work
• Opportunity for growth as the company scales
• Total compensation is $55k – $70k depending on experience