Professional Services Specialist

Job Description

Job Description

Professional Services Specialist

Location: Sunrise, FL 33323

Schedule: Onsite, Monday-Friday | 8:30 AM-5:00 PM or 9:00 AM-5:30 PM

Lunch: 30-minute break

Contract Length: 6 months

Experience Level: Expert Level

The Opportunity

Were looking for a detail-oriented, organized, and customer-focused Professional Services Specialist to join a growing team in Sunrise, FL.

This is a great opportunity for someone who enjoys a mix of customer service, administrative support, data entry, agent communication, and problem-solving . Youll play an important role in supporting Partners, Directors, Managers, and Professional Services teams while helping the organization continue to grow.

The ideal candidate is a positive, outgoing team player who can work independently, stay organized in a fast-paced environment, and maintain close collaboration with their supervisor and team.

What Youll Be Doing

• Ensure timely processing of membership enrollments and payments
• Respond to all agent inquiries via phone or email in a timely and professional manner
• Complete accurate data entry duties as assigned
• Review and approve Agent Commissions alongside a Level III team member or Professional Services Supervisor
• Process agent onboarding and off-boarding
• Maintain spreadsheets, including Agent lists, cancellations, and postings
• team members for resolution and collaborate on effective problem-solving
• Maintain effective communication with sales agents via phone and email
• Participate in training activities to expand skills and knowledge
• Perform other duties as assigned to support departmental and organizational goals

What Were Looking For

Top skills:

• Keen attention to detail
• Administrative and/or data entry
• Customer service experience

Additional qualifications:

• High School Diploma or equivalent, or 1-2 years of experience in an administrative/business professional environment
• Detail-oriented and resourceful with strong critical-thinking and problem-solving abilities
• Ability to communicate professionally via email with grammatically correct correspondence
• Strong verbal communication and articulation skills
• Ability to multitask efficiently
• Strong working knowledge of company business policies
• Intermediate knowledge of Microsoft Office Suite , including Outlook, Teams, Word, and Excel

Relevant Experience & Skills

Experience in any of the following areas is highly valuable:

• Data Entry
• Customer Support
• Administrative Support
• Insurance
• Consumer Lines
• Policy Coverage
• Customer Service

Interview Process

Candidates should be prepared to complete:

1. Excel Test
2. Onsite interview

Why This Role Is Open

The team is growing and looking to add additional support due to business growth and increased demands on the current team .

If youre someone who takes pride in being organized, delivering a great customer experience, and becoming a dependable resource for your team, this could be a great opportunity to take the next step in your career.

Additional Details

• Worksite: International Parkway, Sunrise, FL 33323
• Work Environment: 100% onsite
• Drug Test Required: No
• Contract Duration: 6 months

Job Type & Location

This is a Contract position based out of Sunrise, FL.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Sunrise, FL.

Application Deadline

This position is anticipated to close on Nov 24, 2026.

Workplace Type

This is a fully onsite position in Sunrise,FL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.