Receptionist - Part Time

Job Description

Job Description

Description:

About the Company
Cohen Law Group is a recognized leader in first-party insurance litigation. We are dedicated to providing exceptional service to our clients while advocating tirelessly on their behalf. Our firm is built on a foundation of leadership, respect, teamwork, and a commitment to maintaining a healthy work-life balance for our employees.

“It’s About Justice” is more than just a slogan—it is the guiding principle of our firm. Developed by our founder, Harvey V. Cohen, this motto reflects our mission and the values that drive our work each day. We are aggressive and zealous advocates for our clients’ rights, known for our tenacity and dedication. At the same time, we never lose sight of what matters most: our clients come first.

Position Overview
The Front Desk Receptionist is the first point of contact for all clients and visitors, setting the tone for a professional and welcoming office environment. This role is responsible for managing the front desk, handling incoming communications, and ensuring smooth daily operations within the firm.
The ideal candidate is highly organized, personable, and detail-oriented, with the ability to multitask in a fast-paced legal setting. This position plays a critical role in supporting attorneys and staff by coordinating schedules, assisting with client intake, and maintaining efficient office workflow, all while handling sensitive information with the highest level of confidentiality.

Job Duties

• Greet clients and visitors in a professional and courteous manner
• Answer and direct incoming phone calls; take accurate messages
• Manage front desk operations, including mail distribution and processing outgoing mail
• Maintain a clean, organized, and professional reception area
• Handle confidential information with discretion
• Provide administrative support to legal staff as needed
• Support all front desk functions including client and guest interactions

Requirements

• Prior experience in a receptionist, administrative, or customer service role
• Strong communication and interpersonal skills
• Professional demeanor and appearance
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and basic office technology
• Ability to handle sensitive and confidential information
• Bilingual (English/Spanish)

Work Environment and Physical Requirements
This role operates in a professional office setting. The employee routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The work environment is generally quiet to moderate in noise level. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Ability to focus and perform detailed accounting tasks for extended periods.

Schedule/Hours

We have 2 shifts available:

• Monday through Friday: 11:30 AM - 3:30 PM
• Monday through Friday: 3:30 PM - 7:30 PM
  

Equal Opportunity Statement
Cohen Law Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.