Senior Program Manager

Facilities Management ExpertAmazon is seeking an organized, dynamic, autonomous data driven expert in Facilities Management to support the development of the function in North America, impacting sites in the US and Canada and overseeing spend, with possibilities of expansion to Mexico and the rest of Americas. As a Facilities Management expert, this individual will collaborate with multiple stakeholders (Procurement, Operations, Finance, and local Maintenance teams), to develop strategies to optimize the cost, quality and performance of the hard-soft services (i.e. Base building, Snow removal, etc.)Key job responsibilities include:Leads the expansion of the Integrated Facility Management (IFM) Strategy in NA.Technical lead collaborating with procurement to execute contracts and manage vendor relationships at a corporate level.Point of contact with other global Subject Matter Experts established in NA and supports the adoption of global strategies modifying them as needed to meet local regulations/restrictions.Engage with business owners and leadership to support the deployment/adoption of the IFM strategies/initiatives to improve cost, quality and performance.Collaborates with vendors to develop performance KPIs, tools and dashboards to consolidate the teams reporting of metrics (i.e. savings, escalations, compliance, risk, etc.) to the business and leadership.Analyses spend from services on multiple business units across the NA region to support data driven decisions.Partners with Finance, Field teams and Procurement to improve our data management, categorization and budgeting.Support the definition of the gap analysis of internal and external stakeholders and the required training program needed to succeed the delivery of a successful FM strategy.Represent the team in the multiple Business Reviews with internal and external stakeholders to centralize points of contact.Traveling domestically and internationally up to 30% of the time.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage; Maternity and Parental Leave Options; Paid Time Off (PTO); 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.About the team: Building Excellence Management (BXM), is Amazon's global centralized unit for Base Building asset management within RME. It operates through three pillars: Global Facilities Management (GFM), Global Standards & Compliance (GSC), and Fire Life Safety (FLS). Strategically, BXM is deploying a global foundation ensuring proper asset management, PM protocols, vendor performance control, EOL implementation, cost optimization, and safety improvements.