AV Technician

Ready to run the complex AV network behind a world-class theme park? Step into the spotlight as our new Audio-Visual Administrator, where you will sync enterprise-level networking with live entertainment technology to keep our guest experiences completely flawless. DUTIES AND RESPONSIBILITIES Oversee the planning and implementation of expansions to the OWA audio and video systems Identify opportunities for upgrading and updating the audio video infrastructure Develop and maintain usage policies for audio video equipment for guests and team members Provide outstanding guest and team member service while performing the assigned duties, including interpreting and conveying information, answering questions and assisting guests, vendors, and associates with AV issues and concerns while at OWA Perform preventative maintenance and repairs; arrange for the outside repair of all AV equipment as needed Monitor, maintain, and adjust the operation of the OWA sound, video, and lighting systems as needed Provide first-line support, including on-the-spot diagnosis and rectification of minor faults and problems as they occur Maintain a detailed inventory of all AV equipment and its current availability or status Assist in the setup, design, and operation of live audio, video, and lighting systems, as necessary or required Partner with third-party production companies to coordinate live events Collaborate with the appropriate departments, vendors, and clients to develop system requirements and set up AV equipment as needed Work closely Special Events, Group Sales, OWA Theater Management etc. to plan high impact events across property Maintain a high degree of confidentiality in performing all aspects of assigned responsibilities Provide a variety of accurate and timely reports, logs, and forms, as required by Management Create, update, and respond to support tickets in a timely manner Ensure workplace remains safe through the training, mentoring, and use of established policies, procedures, and guidelines Effectively and efficiently work under established time and cost constraints to meet requested deadlines for all AV set-ups, connections, or repairs as well as other work-related projects Assist in protecting and safeguarding all company assets Perform duties with minimum supervision and make good judgement calls for system issues Other duties and responsibilities as assigned QUALIFICATIONS Must have a high school diploma or GED or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment Must be twenty-one (21) years of age or older Five (5) years of audio-visual technical work experience in a professional/structured, paid position with a recognized company or five (5) years of technical experience with a professional recognized concert production company Complete understanding of any given audio signal path and the ability to troubleshoot both digital and analog audio-visual systems Strong understanding of DMX control systems, analog, and digital (i.e.) Art-NET, sACN, etc. Basic computer networking skills (e.g.) wired or wireless connectivity Knowledge of video formats (e.g.) standard definition, high definition Ability to use MS Office products: PowerPoint, Word, Excel Ability to identify audio, video, lighting, and communication cables Must have and maintain a valid state-issued driver’s license Must be willing to work odd and irregular hours including nights, weekends, and holidays Preferred Experience/Skillset One (1) year of work experience with project budgets including development, management, and forecasting of expenses Knowledge of distributed audio and video systems over IP Experience with Production software such as QLab, ProPresenter, and/or Resolume Arena HOG4 lighting control platform ETC Mosaic Lighting Control Yamaha CL5/DM7 audio console Q-SYS and QSC products Shure Wireless Workbench Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr